Best Buy

Reviews

• TB

  Tony Bilello

  2 days ago
  5.0
  Elisabeth was the hero of the day today! She has to jump through multiple security hoops but was kind and professional! The Apple store had nothing so I'm super grateful for the help!
• SF

  Susan Fricks

  3 days ago
  1.0
  Worst experience ever. Bought a laptop new in box, got home and found there was no power adapter and laptop was an older model of a different brand. Learned you cannot call store and talk with anyone. Drive back. Employees were shocked and very kind. Manager, however, was a total jerk with full on eyes rolling, debating. He demanded one of his staff to “just go find one and give it to her”. At that point with him acting angry at me, I insisted on a refund. He walked away without handling the situation and his staff thought he was handling it. Later they chased him down and got me the refund after at least 20 minutes waiting. No apology, no acknowledgment that they need to get to bottom of how that happened. Will never shop there again due to total lack of trust of their business practices and poor management.
• DH

  Dale Howard

  Apr 16, 2026
  5.0
  The customer service representative, London was very professional and knowledgeable when I told him that my charger wasn't working. He explained that some chargers only have 5 amps. He used a different cord with the new charger I purchased to make sure that my cellphone was being charged rapidly. He works at the Geek Squad station. I would recommend that anyone who has an issue with their Bluetooth, charger or cellphone, please consider talking with London regarding these things.
• NS

  NuNu Stateofmind

  Apr 15, 2026
  5.0
  Just left doing the curbside pickup and your employee Steven…amazing!!! He made a simple transaction be full of laughs and fist bumps. I would seriously come back just to have an encounter with him. Great customer service is hard to come by so when you get it, I cherish them. Thank you Steven for making my sister and I day. Very genuine
• DL

  Dyanella Lyansky

  Apr 13, 2026
  5.0
  I had a wonderful experience last Saturday where this young man named Andrew I believe, helped me out so graciously. I’m not very savvy but talking to him made me better understand what I needed! I was able to get the dell premium laptop and it’s been working so great! Thanks again Andrew!

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