Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,883 reviews
5 stars
1,510
4 stars
641
3 stars
346
2 stars
128
1 star
258
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are helpful while others are unresponsive or rude.
Product Availability
Customers expressed frustration over limited stock and selection, particularly for popular items.
Store Experience
Store layout and cleanliness received positive remarks, but many customers noted a lack of staff engagement.
Geek Squad Issues
Several complaints about Geek Squad's service, including miscommunication and inadequate repairs.
Online Orders
Issues with online order fulfillment and communication were frequently mentioned, leading to customer dissatisfaction.
- CTChristine Trivette1 day ago1.0Good grief! Do not use their geek squad here. Too many problems to even type out, however, save yourself some stress, long waits, and substandard work. Plus - Best Buy do better! Hire someone. You shouldn't have huge long waits just to be able to pick up a laptop from Geek Squad!
- FFFexxSeranix3 days ago1.0BEST BUY CUSTOMER SERVICE SUCKS you cannot call the store and corporate customer service is trained to DENY, DEFEND and if that does not work DISCONNECT.
- GSGarren SansburyNov 3, 20255.0The geek squad team, specifically Chris, handled things quickly, professionally, and with great expertise. I will absolute return for any future tech issues, and recommend to any around.
- LFLaura FritzkyNov 3, 20255.0Great place for electronics and misc. The staff was knowledgeable about helping me to get the correct components needed.
- RQRobin QueenOct 23, 20255.0Best Buy is my favorite place. And not only do they sell fun items like televisions and computers and and phones and all the fun stuff they have the geek squad that fixes your things too and keeps them up to date and in good working order I love it
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Gastonia?
You can shop for TVs, computers, appliances, cameras, home theater equipment, and more at Best Buy in Gastonia.
What are the store hours for Best Buy Gastonia?
Best Buy Gastonia is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy Gastonia offer curbside pickup or in-store pickup?
Best Buy Gastonia offers in-store shopping and in-store pickup but does not currently provide curbside pickup services.
Can I get my electronics repaired at Best Buy Gastonia?
Yes, Best Buy Gastonia provides repair services including support from Geek Squad experts.
What payment methods are accepted at Best Buy Gastonia?
Best Buy Gastonia accepts debit cards and paychecks, and does not require cash-only payments.
Where is Best Buy located in Gastonia?
Best Buy is located at 3050 E Franklin Blvd, Gastonia, NC 28056, USA.
Are there any nearby restaurants where I can eat before or after shopping at Best Buy Gastonia?
Yes, nearby restaurants include De Coria’s Bagels and Breakfast, La Fuente Bar & Grill (Mexican cuisine), Akropolis Cafe (Greek restaurant), Peking Garden (Chinese), Boston Market, and Hwy 55 (American cuisine).
What other stores are close to Best Buy Gastonia for additional shopping options?
Nearby stores include Five Below (discount and fashion accessories), Boot Barn (shoes and clothing), Fallas Store (discount clothing), GNC Live Well (vitamins and supplements), and Mattress Firm (mattress and furniture).
Is there a nearby service for phone and electronics repairs near Best Buy Gastonia?
Yes, Geek Squad and Verizon mobile phone store are nearby, offering IT service and telecommunications support.
How can I reach Best Buy Gastonia if I have questions?
You can contact Best Buy Gastonia by phone at +1 704-869-9270 or visit their website at https://stores.bestbuy.com/nc/gastonia/3050-e-franklin-blvd-175.html.