Best Buy

Reviews

• DJ

  Darren Janesky

  4 days ago
  5.0
  I haven't been to this store since shortly after they changed the layout maybe 10-12 years. Whenever I went there was minimal selection and the staff didn't know anything about product unless they read it off the package in front of you. (At least for my experiences) I decided to give it a try again and Reynaldo Rivera offered his assistance and I could not have been more grateful for his knowledge and professionalism. He was able to answer questions about the numerous purchases I needed to make, offered Geek squad services, scheduled my service and was a pleasure and relief to find someone as knowledgeable as Reynaldo! I think because of his help, I will visit Best Buy again like I used to for all my tech needs.
• CC

  Christopher Cope

  Feb 15, 2026
  5.0
  Good service. Friendly staff! Great food for an electronic store!
• MF

  Maria Fox

  Feb 2, 2026
  5.0
  They had exactly what I needed for my new PC Build and the staff were super helpful, despite it being a limited opening due to weather conditions! Friendly and helpful staff!
• EV

  Edgar Vazquez

  Jan 17, 2026
  5.0
  Although what I purchased they did not have in stock and had to order service was excellent and I received the product promptly. Highly recommended.
• TT

  Thomas Tesauro

  Jan 2, 2026
  1.0
  I would like to share my recent experience at my local Best Buy. Today I went to Best Buy to simply purchase a HDMI cable, once there I found where the cables were and realized I had some questions. I then came to the realization that no one was there to ask. I then made my selection by assuming I had what I needed. I then went up front to pay for my cable. There were two associates talking to each other, and I assumed that's where the registers are. I stood there for a moment waiting for someone to say, " I can help the next customer", but that's not what happened. What did happen was a voice behind said, " Hey, do you wanna pay for that?", I said yes. I was then pointed toward the customer service area. He said you have to go to customer service to pay. I thought that was odd and headed over there. There was one associate helping a family of 4, there was a couple in front of me and a customer behind me. I waited for about 5 minutes, then another associate showed up and said I can help you next to the couple in front of me. The couple wanted to dispute a bill. The other associate finished with the family. At this point 15 minutes had gone by. When I went to the register and expressed my displeasure of the wait and also asked why there is not just a register for people just making a purchase there was no concern, and a smug attitude. I don't fault the customers with true customer service needs. I blame Best Buy for making such a stupid decision. This is why people choose to shop online. and that's the truth. What the smug employee needs to know is after that store closes where will the people work..He may not care but some of his peers might..I will never go back to that store nor buy from Best Buy again. p.s. If I could give zero stars I would have.

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