Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,079 reviews
5 stars
1,790
4 stars
736
3 stars
253
2 stars
98
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly mentioning individuals like Jackie, Edwin, and Mia for their exceptional service.
Product Selection
Customers appreciated the variety of electronics available, with many finding great deals and helpful recommendations from staff.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to customer dissatisfaction and frustration.
In-Store Experience
While some customers enjoyed a quick and efficient shopping experience, others reported issues with staff availability and responsiveness, leading to mixed feelings about the in-store service.
Communication Problems
Numerous customers expressed frustration over difficulties in reaching the store via phone and poor communication regarding orders and returns.
- DWDontez Ward6 days ago1.0I visited to process a return and the Geek Squad “manager” was extremely rude, even walking away in the middle of our conversation. This experience was unacceptable, and I will not be returning to this location.
- GMGypsy MorningstarNov 9, 20255.0Very helpful staff. Fast and friendly service.
- AHAshley HurdleNov 5, 20255.0Came to store to fix issue with online order and the team handled it efficiently and professionally. Thank you to Jeremiah & team
- DCdp carsonNov 3, 20251.0Literally sitting here for 45 minutes with no help. Did find one person passing by and he said he would get me help and got on the radio and called for help. That was 25 minutes ago. I still have not received any help and the store is basically a ghost town as far as customers. Another guy finally just left after 15 minutes. Updated, the person that called for help for me on the radio after 30 minutes and didn’t even acknowledge me. I am leaving. Businesses like this should never wonder why Amazon is taking so much of their business. I am happy to pay extra for good service, but I can’t even get acknowledged.
- KSKenneth SmithNov 1, 20254.0Great deals, like the selection as well.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Garner, NC?
You can shop for TVs, computers, appliances, and more at Best Buy in Garner, NC.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy offers curbside pickup services.
What are the store hours for Best Buy in Garner?
Best Buy in Garner is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I get expert advice and support at this Best Buy?
Yes, the store provides expert advice and Geek Squad support to help you with your purchases and tech support needs.
Does Best Buy in Garner have repair services available?
Yes, there are repair services available at this Best Buy location.
What payment methods are accepted at Best Buy in Garner?
This Best Buy accepts debit cards and checks and does not require cash-only payments.
Is in-store shopping available at Best Buy Garner?
Yes, in-store shopping is available at this Best Buy location; appointments are not required.
What nearby shopping centers can I visit before or after shopping at Best Buy Garner?
You can visit White Oak Shopping Center and White Oak Crossing, both nearby shopping centers offering additional shopping options.
Are there dining options near Best Buy Garner for a meal or snack?
Yes, nearby dining options include Subway for sandwiches, Buffalo Wild Wings for American food, and Primavera Pizza for pizza.
What other services and stores are close to Best Buy Garner that might interest shoppers?
Nearby services include mobile phone stores like AT&T and AT&T Store, spa services such as Lee Spa Nails and Hand and Stone Massage and Facial Spa, and mattress stores like Mattress Firm and The Original Mattress Factory.