Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,108 reviews
5 stars
1,808
4 stars
740
3 stars
252
2 stars
101
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being helpful and knowledgeable, others are criticized for being rude and unresponsive.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock issues and misleading information regarding product availability.
Store Experience
The store environment is generally described as clean and well-organized, but some customers report poor interactions with staff that detracted from their shopping experience.
Delivery Issues
There are significant complaints regarding delivery and installation services, with customers expressing frustration over delays and poor communication.
- LCLinda CambellDec 31, 20255.0I just love Best Buy in Garner. I always great service; however today I received outstanding service from two employees: Matt and Nathan. They both went above and beyond to assist us today with our purchase!!!!
- KSKathy SpearsDec 25, 20252.0The men at the desk in the tv department were so rude, dismissive, and nasty to my 68 year old father and I.
- WFWyler FamilyDec 18, 20255.0I believe that customer service is a huge part of any business no matter how big or small. I dealt with Trey this afternoon to purchase a computer and he was so knowledgeable and had such a positive attitude and was so patient and willing to help. Unfortunately the monitor we bought had a defect, so we returned to the store 4 hours later and Trey was still there! He made it a point to step in and assess everything, He found the issue and even took the time to ensure the new one was working properly. Kudos to Best Buy for hiring such a outstanding young man.!!
- LTLlego tu TiburónDec 12, 20251.0Very bad, I asked if they could help me, they told me to get lost, I went around looking for help and they refused to help meI'm not even going back to look in the shop.
- TRT RDec 12, 20252.0We purchased a refrigerator and icemaker from BB. Delivery and instal by BB. After several months, multiple instal visits, icemaker not functioning, ordering a second icemaker, hours and hours of calls with BB CS, BB telling us to call the manufacturer once or twice, one agent telling us it was no longer BBs problem ... we finally used videos so that we could reinstall the icemaker ourselves. A to Z installed wrong. We did get a small refund and an apology gift card. Just not worth it.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Garner, NC?
You can shop for TVs, computers, appliances, and more at Best Buy in Garner, NC.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy offers curbside pickup services.
What are the store hours for Best Buy in Garner?
Best Buy in Garner is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I get expert advice and support at this Best Buy?
Yes, the store provides expert advice and Geek Squad support to help you with your purchases and tech support needs.
Does Best Buy in Garner have repair services available?
Yes, there are repair services available at this Best Buy location.
What payment methods are accepted at Best Buy in Garner?
This Best Buy accepts debit cards and checks and does not require cash-only payments.
Is in-store shopping available at Best Buy Garner?
Yes, in-store shopping is available at this Best Buy location; appointments are not required.
What nearby shopping centers can I visit before or after shopping at Best Buy Garner?
You can visit White Oak Shopping Center and White Oak Crossing, both nearby shopping centers offering additional shopping options.
Are there dining options near Best Buy Garner for a meal or snack?
Yes, nearby dining options include Subway for sandwiches, Buffalo Wild Wings for American food, and Primavera Pizza for pizza.
What other services and stores are close to Best Buy Garner that might interest shoppers?
Nearby services include mobile phone stores like AT&T and AT&T Store, spa services such as Lee Spa Nails and Hand and Stone Massage and Facial Spa, and mattress stores like Mattress Firm and The Original Mattress Factory.