Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fayetteville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
349 reviews
5 stars
196
4 stars
53
3 stars
22
2 stars
14
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their patience and helpfulness, others were criticized for rudeness and lack of professionalism.
Sales Practices
Several customers reported issues with deceptive sales practices, including unexpected fees and unapproved account changes, leading to dissatisfaction.
Staff Knowledge
While some staff members were noted for their expertise and ability to resolve issues, others were described as unhelpful or lacking necessary knowledge.
Store Experience
Customers expressed frustration with long wait times and poor management, impacting their overall experience at the store.
Product Availability
Many customers appreciated the variety of products and deals available, but some experienced issues with product activation and service setup.
- MJMackenzie JessupOct 5, 20251.0Was rude about finding my phone case for me all because I was specific and taking my time and purchasing something had me settle Richie quality overly priced all while what I was needing was on display in hindsight so I gave up and had to settle for crap and wouldn't even attempt to ask if I needed anything further from the store.. extremely dissatisfied!!!!
- BWBelinda “Dr. B” WilkersonSep 2, 20255.0I needed a new phone after dropping mine and Cesar provided excellent customer service. He patiently waited to connect with the Verizon office to clear up an issue on my account. Once he completed that task, he managed to transfer my data even though my old phone had a flickering green screen that made it difficult. Thank you, Cesar for salvaging what could have been a lousy day.
- LHLisa HoughtonJul 29, 20255.0They were able to fix my phone issues on my first visit.
- ADAmber DavisJul 21, 20251.0The manager Bradley added a new phone line to my husbands account without us knowing. This happened a few days ago and I came into the store to ask why this happened and the sales rep pulled me to the side and said he does this all the time and he would get it taken off my account. The sales rep said this is a common occurrence with this particular manager. How is this company still in business with these sales practices?????? We are switching to another carrier because of this once we pay our phones off next week. These people need to be investigated
- ARAbraham RomeroJul 19, 20251.0Today, July 19th, 2025, I came in to pay my bill on the kiosk and as I went back into my car, a worker ( earrings, beard, dark grey Verizon shirt and dark jeans) came out and told me I hit his car. I told him no I didn’t because I only opened my door enough to squeeze in my car because I am always sure not to hit anyone else’s car as I would not like people to hit mine. He then proceeded to say “Well you almost did”, and I told him “but I didn’t so there’s no problem” then went back inside. While this conversation happened it seemed like he wanted some sort of confrontation about me “almost” hitting his car, which was parked in the #2 spot of the “EXPRESS PICK UP” by the way. Someone needs to have a talk with that guy because there’s no need to blow up about “almost” getting your car dented. So next time if he’s worried about getting his car dented by me or any other paying customer to this company, maybe he can park farther away where no cars will park and he can walk a few more steps into his work place and not worry about people denting his car. White jeep Cherokee was the make and model of his car.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Fayetteville?
The Verizon store in Fayetteville is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products does Verizon Fayetteville offer?
Verizon Fayetteville offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment or pick up my order at Verizon Fayetteville?
Yes, you can schedule an in-store appointment online and pick up your orders in-store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
What brands does Verizon Fayetteville carry?
This Verizon store carries brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services are available at the Verizon store in Fayetteville?
The store offers mobile plans, wireless internet plans, and voice plans to meet various customer needs.
What payment methods are accepted at Verizon Fayetteville?
Verizon Fayetteville accepts checks, debit cards, and mobile NFC payments. Cash-only payments are not required.
How can the nearby Burger King be useful when visiting Verizon Fayetteville?
If you're visiting Verizon Fayetteville and want a quick meal, Burger King is conveniently nearby, allowing you to grab food before or after your visit.
Is there a grocery store near Verizon Fayetteville where I can shop after my visit?
Yes, ALDI USA is close to Verizon Fayetteville, so you can conveniently shop for groceries after your visit to the store.
Are there gas stations near Verizon Fayetteville for refueling?
Several gas stations are nearby, including Circle B, Valero, TLC Autowash, Mobil, Marathon Gas, and Sheetz, providing plenty of options for refueling when you visit Verizon Fayetteville.
Can nearby attractions like Northside United Pentecostal Church or North View Lanes be visited when in the area of Verizon Fayetteville?
Yes, Northside United Pentecostal Church and North View Lanes bowling alley are nearby and can be visited before or after your trip to Verizon Fayetteville for added convenience and leisure.