Business Details
1956 Skibo Rd, Fayetteville, NC
28314, United States
Certified by Verizon • Feb 22, 2026
(910) 485-8605
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/north-carolina/fayetteville/fayetteville-344865
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Fayetteville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
1,252 reviews
5 stars
666
4 stars
143
3 stars
93
2 stars
80
1 star
270
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, many customers report rude and unhelpful staff, leading to frustration.
Long Wait Times
Numerous reviews mention long wait times for service, with some customers feeling ignored or overlooked during their visits.
Mixed Experiences
While some customers had positive experiences with specific employees, others reported negative interactions, indicating inconsistency in service quality.
Billing Issues
Several customers expressed dissatisfaction with billing practices, including unexpected charges and difficulties resolving billing disputes.
Store Cleanliness
Some reviews noted cleanliness issues within the store, contributing to an overall negative impression.
- HWHal WilksFeb 15, 20265.0Had a great experience there today. I would like to tell Mr Kevin i believe was his name . Thank you so much for your time and expertise.
- JJJonFeb 10, 20261.0This store has always been helpful but this is about verizon in general. I switched to Spectrum in September and Verizon told me my lines were disconnected but left my watches connected so I was charged off a $70 credit they owed me until come January I owed them $36 until I had called and canceled the watches that were still active which customer support had told me must've been a mistake by myself or this corporate location. I owe them a balance of $36 which when I call you pay over the phone can be processed because my line is disconnected, the corporate store cant help me either because its disconnected so how the hell am I suppose to pay something thay they've now sent to collections? Go with Spectrum, similar service and better home internet at half the price, wont ever go back to Verizon.
- EAEmily T. AutryJan 29, 20265.0Very Friendly
- DMDestinee McDougleDec 29, 20252.0My trip to this store wasn’t all that great , my CSR was very short with me and didn’t really help me resolve my issue , kinda felt rushed out the door. Went to a different store and they helped me fix my problem within 10 min
- RFRossette FryeDec 23, 20255.0The customer service at this location is great! I walked in through the door and was immediately greeted by Chelsea. She helped me with getting my bill printed. She was very friendly and professional.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Fayetteville?
The Verizon store in Fayetteville is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What types of products does the Verizon Fayetteville store offer?
The store offers the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, along with business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my order at the Verizon Fayetteville store?
Yes, you can shop online and pick up your order in-store. The store also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods does Verizon Fayetteville accept?
Verizon Fayetteville accepts check, debit cards, mobile NFC payments, and does not require cash only for transactions.
Which mobile brands are available at the Verizon store in Fayetteville?
The store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
How can I schedule an appointment at the Verizon Fayetteville store?
You can schedule an in-store appointment through the My Verizon app or by visiting their website for appointment booking.
What wireless services are provided by Verizon Fayetteville?
They offer mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
What popular dining options are near the Verizon Fayetteville store?
Nearby dining includes MOD Pizza for American-style pizza, Poke Cafe for Hawaiian and Japanese dishes, Tropical Smoothie Cafe for smoothies and casual American food, and Wingstop for chicken specialties.
Are there automotive services near the Verizon store in Fayetteville?
Yes, several automotive dealers and repair shops such as Skibo Road Auto Mart, Lee Hyundai, Flow Automotive, Mazda USA, and Rick Hendrick Toyota Scion are nearby, convenient for customers needing vehicle services before or after their Verizon visit.
What entertainment and fitness options can I find near Verizon Fayetteville?
Nearby entertainment includes Club Xscape dance club and World of Beer pub, while fitness enthusiasts can visit HealthPlex gym and sports facility, providing good options for leisure or workouts around your Verizon visit.
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Certified February 22, 2026Yext Knowledge Graph
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