Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fayetteville, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
231 reviews
5 stars
195
4 stars
12
3 stars2
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their outstanding customer service, highlighting their friendliness, knowledge, and willingness to help.
Staff Performance
Specific employees, particularly Carmen and James, received numerous commendations for going above and beyond in assisting customers.
Efficiency
While many experiences were positive regarding service speed, some customers reported long wait times and inefficiencies during busy periods.
Sales Practices
A few reviews mentioned dissatisfaction with sales practices, including unexpected charges and misleading information about promotions.
- WMWanda MurchisonJan 5, 20265.0I went into the Verizon store with multiple issues and Josh handle all issues with speed and efficiency. Now I do recommend that you give Josh a promotion or a raise. He did the job of 3 people. When I return I expect to see him as a manager with pay increase. I am partly still a customer because of Josh and how he handled my service needs. More money, job promotion and acknowledgement on a job well done. I will wait for feedback. Job well done Josh!!!
- DCD COct 13, 20255.0Xzavia was wonderful. Great salesman and Rep for your company
- LMLaquisia MintsSep 29, 20255.0I Love Mrs Carmen, she went above and beyond to get me taken care of !
- VCV-Real kids ChroniclesJul 27, 20255.0Carmen was so helpful with our upgrade. Very friendly, knowledgeable and professional.
- LSLennard SimpsonSep 24, 20205.0The professionalism was exceptional for the entire staff. There was wait restrictions due to covid and they still managed to multitask several different customers and satisfy everyone. I’ll definitely recommend this specific location for any and all of your Verizon needs.
Frequently Asked Questions About Verizon
What types of products does Victra offer at the Fayetteville location?
Victra offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What are the operating hours for the Verizon Authorized Retailer at 7952 Raeford Rd, Fayetteville?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up online orders in-store at this Verizon location?
Yes, Victra Fayetteville offers in-store pickup service for online orders.
Which payment options are accepted at the Victra Verizon store in Fayetteville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Fayetteville Victra store offer device protection services or upgrades?
Yes, services include new lines, upgrades, new devices, and accessories, with knowledgeable consultants to assist customers.
Is recycling of electronics available at this Verizon store location?
Yes, Victra Fayetteville provides electronics recycling services.
What languages are spoken at the Victra Verizon Authorized Retailer in Fayetteville?
The store staff communicates in both English and Spanish to assist customers.
How can I find the Victra Verizon store in Fayetteville using nearby landmarks?
Victra is located near places like Little Caesars Pizza, D’Luxé Beauty Studio, and A Wireless, making it easy to find within that shopping area on Raeford Rd.
Are there any dining options close to the Victra Verizon store where customers can eat before or after shopping?
Yes, customers can visit nearby restaurants such as Mikoto's Japanese Steakhouse, Little Caesars Pizza, and Zaxby's for a variety of dining experiences.
What other services or related businesses are located near the Victra Verizon Authorized Retailer in Fayetteville?
Nearby businesses include insurance agencies like Nationwide Insurance and Sean S. Fincher Insurance, real estate agents such as Santina Thomas and 1st Choice Real Estate, and fitness centers like Pro Taekwondo.