Geek Squad

Reviews

• RR

  Robert

  Jan 22, 2026
  1.0
  The service was not good at all. I would NEVER go there again. This guy Hunter that works there told me that when I got there and gave him my phone it looked great not good but great. He and I looked at it and made sure the phone was good. It was a brand new iPhone 17 the mother board went out on it. So they had to put a new mother board in it. It was under warranty. Well I go to get my phone and they say I owe $170.00. Said they had to replace the back glass said it was cracked. How was that when we looked at it before I left. So I had to pay that before they would give me my phone. I would never go there anymore at all. If I could give them 0 stars I would.
• DS

  David Smith

  Sep 1, 2025
  1.0
  Called geek squad with a paper jam they said sure bring buy they local Best Buy . Drove 45min, unloaded my cannon inkjet only to be replied to they only do warranty work
• FS

  For School

  Jun 15, 2023
  1.0
  Told me they won’t do a BIOS update and their location quit installing hardware and acted like I was the one inconveniencing him… bro really couldn’t put in flash drive and push a button to update the BIOS. Had to cancel that membership
• BB

  Brittney Barbee

  Mar 21, 2022
  1.0
  Changed my delivery date appointment the day of not even 4 hours before appointment time. They said it was due to weather reasons however there is no rain or snow? Very unprofessional and inconvenient as I cleared out my entire day to receive this delivery Received my confirmation phone call and email yesterday as well.

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