Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported unprofessional behavior and lack of assistance.
Product Availability
Several reviews noted issues with inventory, with customers expressing frustration over items being out of stock or not available.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some reported long wait times and disjointed service.
Geek Squad Support
The Geek Squad received positive mentions for their helpfulness and efficiency, although there were also complaints about incompetence in some cases.
Pricing and Deals
Many customers were satisfied with the pricing and deals available, particularly with price matching and discounts.
RP
Robert Pressley
6 days ago
5.0
The people here go far and beyond to give you what you want. They all are so smart and they will give you the best deals on everything in the store.
AG
Adam Glenn
Nov 9, 2025
4.0
They laughed at me when I pulled up with a Tacoma. They said You're better off getting a U-Haul. But I said put it in the truck, I just drove two hours I'm taking it home. Now 98inch tv is a lot bigger then I thought.. it's fricken huge. But I went next door to home Depot because I only had two ratchet straps and it took 4 to hold it in. But I did it I took the back roads home didn't go over 55 and it made it here in one piece! So yea thank you to the front lady at the store pick up for acknowledging I was there I think she's the only one who seen me and help while 5 or six employees just stood around. But Yea 4 stars for laughing at me and thinking I'm a joke! I stand on business! So if your thinking about buying a 98inch tv and you don't want a U-Haul get four ratchet straps and a pick up with atleast 5 foot bed your golden, I drove 200 miles and I'm good!
TP
Tamara Poles
Nov 9, 2025
1.0
Don’t get the warranty it’s too expensive for what you get back. I bought a set of headphones that malfunctioned and when I went to do an even exchanged because I paid for the warranty they tried to charge me more for the exact same product. Absolutely not. It’s not my fault you increased the price of the item that is defective.
FG
Francisco Gomez
Nov 8, 2025
1.0
Muy mala vine a comprar una computadora ya savia cual quería y la tenían si que se las pedí y no me la vendieron querían que comprara una caja de zapatos sin chiste. Que porque era mejor. Le insistí muchas veces que gracias pero no quería la que yo avía elegido. Y no la pude convencer al final me salí de la tienda y le dije. Voy a comprar lo que yo quiero no lo que tú dices. Y me salí de la tienda
MW
Mark Worrell
Nov 6, 2025
5.0
We were on our way to The Home Depot to purchase a refrigerator but stopped in at Best Buy first and found the refrigerator we were looking for and it was $200 less. I applied for a credit 💳 card and purchased the refrigerator we wanted. That's what we wanted...a quick in and out process. If you're interested in an appliance please go see Bernadette Veazie.