Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.9
28 reviews
5 stars
18
4 stars
3
3 stars0
2 stars0
1 star
7
- JBJennifer BradyNov 7, 20251.0I am never going back to this Geek Squad location. In the last few years, over various visits, they have: forgotten they had my computer for over a week and only remembered when I came in to ask what was happening, lied to me about how long it would take to fix a problem (pretty sure this caused someone there to get fired), straight up refused to tell me the status of my computer when I called in to ask for an update (because they NEVER update the online status), and just now, I got it back from them for a problem with my keyboard, and not only did they somehow delete all the passwords Google saved, but did something that is causing my entire Microsoft suite to not open, meaning I am going to have to take it BACK TO GEEK SQUAD because right now I cannot access any of my documents. I will definitely be going to a different location for that and all future repairs, however. I am done with this place.
- RSro D SMIMar 3, 20245.0Was going to use them for some service but was a bit pricey. But i was treated with respect and was helped.
- TBTywana BeldenSep 27, 20235.0They addressed our concerns and updated software in a timely manner!
- JAJohn ArmstrongOct 31, 20181.0Don’t take anything to them. They overcharge you, and if they can’t fix it they will not refund you the full amount because ‘it broke their equipment’ why is it my fault that your equipment broke trying to fix mine. I shouldn’t be charged for your faulty equipment. Better off finding some other place. Oh never take Apple equipment to them.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, electronics, appliance repairs, and data recovery.
Where is Geek Squad located in Durham, NC?
Geek Squad is located at 5454 New Hope Commons Dr, Durham, NC 27707, inside the New Hope Commons shopping center.
What are the operating hours for Geek Squad in Durham?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule a service appointment in store or online through their website.
What is the contact phone number for Geek Squad at Best Buy in Durham?
You can reach Geek Squad by calling +1 919-403-2333.
Are there any nearby shopping options I can visit along with Geek Squad?
Yes, Geek Squad is located in New Hope Commons, which includes stores like Best Buy, Ashley Furniture, Walmart, and Dollar Tree for your convenience.
What food and café options are near Geek Squad at New Hope Commons?
Nearby food spots include Lily's Cheesecake Bakery & Cafe, Subway, Straw Valley Café, Sister Liu's Kitchen, and Pomegranate Kitchen.
Are there any gyms or fitness centers near Geek Squad in Durham?
Yes, RIDE Cycle Studio and The Sweat Lab are fitness centers located near Geek Squad at New Hope Commons.
Which nearby places offer mobile phone or telecommunications services near Geek Squad?
Nearby options for mobile phone and telecommunications services include Verizon Wireless and another Geek Squad location.
How can nearby lounges like Cartier Lounge and Uptown Bar And Lounge complement my visit to Geek Squad?
After your tech service at Geek Squad, you could relax or socialize at nearby lounges such as Cartier Lounge and Uptown Bar And Lounge.