With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Durham store today.
Overall, customers praised the customer service, highlighting helpful staff and positive interactions, especially with a manager named Jailine.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including being ignored or receiving poor service from specific staff members.
Store Operations
There were complaints about long wait times and issues with store policies, such as requiring customers to add lines to their accounts to purchase certain phones.
Product Satisfaction
Customers expressed satisfaction with their phone upgrades and deals, indicating a positive experience with the products offered.
AE
Angela Elliot
Oct 8, 2025
5.0
Great customer service
ML
melvin Laws
Sep 27, 2025
5.0
Manager was very nice hooked me up on a good deal.
NC
nathalie cameron
Aug 5, 2025
1.0
Just walked in to try to get an upgrade on my phone, got completed ignored!!!!8/5/25 1:15pm