Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Conover’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
628 reviews
5 stars
564
4 stars
18
3 stars
18
2 stars5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dawson, Joey, and Derrick going above and beyond to assist.
Sales Experience
Many reviews highlighted positive experiences during the sales process, with staff taking time to explain options and ensuring customers felt comfortable without pressure.
Mixed Experiences
While most feedback was positive, there were some negative experiences related to misleading information and long wait times, particularly involving a specific employee.
Store Environment
The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.
- EHernest harmon2 days ago2.0They will only finance a phone absolutelywill not let you buy the phone outright even with an account. You lost a sale! It must be nice to have that successful of a business that you can let a $800.00 sale walk out the door.
- KMKayla MJan 5, 20265.0Ask for Kyle! He was amazing. We recently switched from another provider consolidating multiple lines into one family plan. Kyle was professional, prompt and informative. I would highly recommend reviewing your options with him to ensure you have the best plan for your needs.
- HSHeather SmithDec 24, 20255.0Levi at the Verizon store in Conover was fantastic. He was incredibly patient, took the time to explain all my options clearly, and was completely honest about what I did and didn’t need. I never felt rushed or pressured, which made the whole experience stress-free. If you’re looking for great customer service and someone you can trust, ask for Levi!
- JRJ. RogersDec 11, 20255.0Derrick is very professional, knowledgeable and prompt to provide all your cellular needs a solution! He works hard to provide the most efficient answer and wastes no time getting your phone set up! Customer service is spot on!
- AHAshley HouckDec 5, 20255.0I would like to give 5 stars to Derrick at the Conover location! Out of many calls to representatives & trips to other Verizon stores Derrick was the only one who was able to help us. He was very polite, knowledgeable & he is the reason why we choose to stay with Verizon! Thank you Derrick for being wonderful at your job & being so helpful to us.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Conover, NC?
The Verizon store is located at 509 10th Street NW, Conover, NC 28613.
What brands of smartphones can I purchase or upgrade at this Verizon store?
You can purchase or upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus smartphones.
What are the store hours for the Verizon store at 509 10th Street NW?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location in Conover.
Do I need an appointment to visit the Verizon store at 509 10th Street NW?
No, appointments are not required to visit this Verizon store, but you can call to make one if preferred.
What types of payment does the Verizon store in Conover accept?
The store accepts American Express, Discover, MasterCard, and Visa.
What exclusive Verizon services and promotions can I find at this Cellular Sales location?
You can shop for exclusive Verizon wireless plans, devices, services, and take advantage of the latest promotions available in-store.
What nearby stores can I visit before or after shopping at Verizon on 10th Street NW?
Nearby stores include Kmart, Dollar General, Rural King, and Walmart Pharmacy, offering a variety of shopping and pharmacy services.
Are there any nearby restaurants where I can eat before or after visiting the Verizon store?
Yes, nearby dining options include Conover Domino's, Jack in the Box, Subway, No 1 Kitchen, and YumYum Cafe for pizza, burgers, sandwiches, Asian cuisine, and more.
What nearby services are available in case I need automotive or locksmith assistance near the Verizon store?
Nearby services include Lowman Fleet Service for automotive repair and emergency roadside service, and KeyMe Locksmiths for locksmith needs.