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Brand Certified

Verizon

4.7
(634 reviews)

Business Details

509 10th Street Nw, Conover, NC
28613, United States
(704) 325-0943

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Conover’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Conover connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
509 10th Street Nw, Conover, NC
28613, United States

Hours

Reviews

4.7
634 reviews
5 stars
569
4 stars
18
3 stars
18
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many recommending specific employees like Dawson, Joey, and Levi for their exceptional service.

Sales Experience

Many reviews highlighted positive experiences during the sales process, with staff assisting customers in finding the best plans and deals without pressure.

Store Environment

The store was noted for being clean and welcoming, contributing to a pleasant shopping experience.

Issues with Fees

Some customers expressed frustration over unexpected fees and charges during the purchasing process, indicating a need for clearer communication about costs.
  • JK
    Jason keller
    Feb 19, 2026
    5.0
    These ppl are amazing Derrick & Amber solved my phone issues extremely quickly . I fully expected to walk in & them say sry we can’t help you but it was the total opposite I was out of there in 10 mins or less & they also probably saved my marriage as well so please check them out they both are super friendly & obviously good at what they do
  • CW
    Cortney Wiles
    Feb 5, 2026
    1.0
    I have had the worst experience with Verizon for starters it's way overpriced and most definitely not worth the money. My phone loses service for no reason and will not work I've had an awful experience with them and as soon as my contract is up I will be switching carriers.
  • KB
    Kayla Baby
    Jan 16, 2026
    5.0
    Today we went to the store twice the first time we got, Derek and he was extremely helpful and we did leave with our phone and service. After we got home, we decided my boyfriend wanted to upgrade his as well, so we went back to the store and we got Kadence! She was very polite and helpful and she sat there with us and was very patient. I definitely recommend going in and asking for either of those intelligent people!!
  • EH
    ernest harmon
    Jan 10, 2026
    2.0
    They will only finance a phone absolutelywill not let you buy the phone outright even with an account. You lost a sale! It must be nice to have that successful of a business that you can let a $800.00 sale walk out the door.
  • KM
    Kayla M
    Jan 5, 2026
    5.0
    Ask for Kyle! He was amazing. We recently switched from another provider consolidating multiple lines into one family plan. Kyle was professional, prompt and informative. I would highly recommend reviewing your options with him to ensure you have the best plan for your needs.

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