Business Details
520 Kannapolis Pkwy, Concord, NC
28027, United States
Certified by Verizon • Feb 22, 2026
(704) 783-0920
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/nc/concord/520-kannapolis-pkwy
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Concord’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Concord connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
385 reviews
5 stars
349
4 stars4
3 stars5
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from employees like Byron, Saheed, and Sharq, who went above and beyond to assist customers.
Knowledgeable Staff
Customers frequently praised the staff for their knowledge and ability to explain options clearly, making the purchasing process smooth and stress-free.
Positive Experiences
Many customers reported positive experiences, expressing satisfaction with their interactions and the overall service provided at the store.
Mixed Reviews
While most feedback was positive, there were a few negative experiences related to customer service, particularly regarding phone assistance and misleading information.
- KMKimberley McMurrayFeb 14, 20265.0Byron was absolutely one of a kind and absolutely fantastic at what he does! Thank you so much for helping with my upgrade and changing my dang life!!!
- JWJeff WhittenFeb 6, 20265.0Byron was terrific! Very, very helpful with getting me switched over from my old phone to my new one! He went above and beyond to make sure I was happy with everything from start to finish. Will be sending all my friends and family his way and I recommend you do as well. Thanks, Byron, and Cellular Sales of Verizon for being the best at what you do and the stellar customer service experience:)
- FXFast xJan 24, 20265.0Really great experience with C.J. (Cecil M.). He was super nice and easy to talk to and very wholesome and friendly. Helped me and my son get a phone and made sure we left with a fast charger and everything we needed. He really looked out for us and made the whole process smooth. Definitely recommend!
- CSCharles SultzmanJan 20, 20265.0Byron Bates was incredible in working out the bugs In getting my iPhone 17 Apps activated. He was tireless, deserves a bonus and a promotion!!
- LPLouise PhillipsJan 14, 20265.0Outstanding service. CJ, Nikke, and Patrick were awesome They took the time to be sure I found a plan that worked for my family.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located?
The Verizon Cellular Sales store is located at 520 Kannapolis Pkwy, Concord, NC 28027.
What brands of smartphones can I buy at this Verizon store?
You can purchase smartphones from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus at this store.
What are the store hours for this Verizon location?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sundays from 11:00 AM to 7:00 PM.
Do I need an appointment to visit this Verizon store?
No, appointments are not required; you can call to make one or simply stop by.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup is available for online orders.
What services are offered at this Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, and mobile hotspot options.
Are there any places to eat near the Verizon store?
Yes, nearby places to eat include L&L Hawaiian Grill, Panda Express, Dunkin', McDonald's, Chipotle Mexican Grill, and Jersey Mike's Subs.
Where can I get my phone repaired near the Verizon store?
uBreakiFix and Batteries Plus Bulbs are nearby options for mobile phone repair and electronics services.
Are there any convenient places for coffee near the Verizon store?
Yes, Dunkin' nearby offers coffee, donuts, and smoothies for a quick refreshment.
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Certified February 22, 2026Yext Knowledge Graph
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