Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Concord’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
375 reviews
5 stars
339
4 stars4
3 stars5
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted exceptional customer service, particularly from employees like Byron, Saheed, and Jamie, who went above and beyond to assist customers.
Knowledgeable Staff
Customers frequently praised the staff for their knowledge and ability to explain options clearly, making the purchasing process smooth and stress-free.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and communication, indicating inconsistency in customer interactions.
Helpful Solutions
Several reviews noted that staff provided effective solutions to customer problems, including plan adjustments and device upgrades, often resulting in cost savings.
- MWMichelle WallJan 3, 20265.0Ppl in there definitely helpful!
- JPJenna PariseDec 30, 20255.0I had a great experience working with Austin. He was knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to explain my options clearly, answered all of my questions, and made sure everything was set up perfectly before I left. Customer service like this is hard to find-Austin is a real asset to the store!
- CCCHDec 27, 20255.0Byron B. and Austin P. have the best customer service! If I could give 10 stars I would. This is the best store.
- ELEric LindbergDec 12, 20255.0Jamie is very helpful, that dude helped me out alot.
- HSHouse of SatoriNov 9, 20255.0Noah was a rockstar. Everything I needed. He surpass everything I thought can happen. This guy is who you should deal with.10 stars
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located?
The Verizon Cellular Sales store is located at 520 Kannapolis Pkwy, Concord, NC 28027.
What brands of smartphones can I buy at this Verizon store?
You can purchase smartphones from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus at this store.
What are the store hours for this Verizon location?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sundays from 11:00 AM to 7:00 PM.
Do I need an appointment to visit this Verizon store?
No, appointments are not required; you can call to make one or simply stop by.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup is available for online orders.
What services are offered at this Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, and mobile hotspot options.
Are there any places to eat near the Verizon store?
Yes, nearby places to eat include L&L Hawaiian Grill, Panda Express, Dunkin', McDonald's, Chipotle Mexican Grill, and Jersey Mike's Subs.
Where can I get my phone repaired near the Verizon store?
uBreakiFix and Batteries Plus Bulbs are nearby options for mobile phone repair and electronics services.
Are there any convenient places for coffee near the Verizon store?
Yes, Dunkin' nearby offers coffee, donuts, and smoothies for a quick refreshment.