Brand Certified
Best Buy
4.1(4300 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
8210 Concord Mills Blvd, Concord, NC
28027, United States
Certified by Best Buy • Feb 22, 2026
(704) 979-7839
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/nc/concord/8210-concord-mills-blvd-268.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
4,300 reviews
5 stars
2,214
4 stars
1,113
3 stars
481
2 stars
140
1 star
352
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive employees.
Product Quality
Concerns raised about receiving damaged or used items sold as new, leading to dissatisfaction.
Store Environment
Generally positive feedback on store cleanliness and organization, though some customers noted issues with staff availability.
Employee Performance
Several employees received commendations for their helpfulness and professionalism, while others faced criticism for poor service.
- DDDon Diego6 days ago1.0No integrity. Bought this new tv. Took it out of the box and it looked like this when plugged up. Called customer service and they said sorry about your luck. This has happened twice to me in 5 years from best buy. Do not let them deliver it. Have them plug it up in the store.
- KJKimberly JamisonFeb 15, 20263.0There is not enough employees to give a satisfactory customer experience. I have been to this location at least 20 times. Have bought thousands of dollars of merchandise. Their employees are hard to find, and recently so unhelpful. The squad is a different situation. They are amazing and once to get a hold of them, they resolve your issues quickly.
- RHRick HackettFeb 8, 20263.0Not a very helpful Best Buy. I shop here because it is close and convenient. Almost never had anyone ask me if I need help finding something. If I do find someone to ask a question, it always seems like I'm interrupting them from something more important or they have no idea because it isn't their department. If you know what you need and where they keep it, your fine. If you need help with something, try elsewhere.
- AAAdam A1Feb 8, 20261.0If you’re wanting to buy a gaming PC or anything dealing with the computer, save your time and energy and go to Micro center on south blvd. Best Buy employees are good for nothing and they just stand there offering no help at all and they have no knowledge on the product that they are selling. Best Buy has become complete trash when it comes to electronics and customer service go somewhere else where they appreciate your time.
- SESam EmoryFeb 7, 20265.0Had to return an item within the 90 days to get a replacement and the employee was most helpful. They didn't have the exact model at that store, so he recommended nearby stores that had it or they could ship me one for next day delivery. I opted for the delivery and he finished my order and I was on my way. No hassle, great customer service!
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Concord Mills?
Best Buy in Concord Mills is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Concord Mills offer curbside pickup?
Best Buy Concord Mills offers curbside pickup, allowing you to conveniently collect your orders without entering the store.
What types of products can I find at Best Buy Concord Mills?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Concord Mills.
Is Geek Squad support available at Best Buy Concord Mills?
Yes, Geek Squad support is available at Best Buy Concord Mills to assist with expert advice and technical services.
Does Best Buy Concord Mills provide repair services for electronics?
Yes, Best Buy Concord Mills offers service repair for electronics through their Geek Squad team.
What payment methods are accepted at Best Buy Concord Mills?
Best Buy Concord Mills accepts debit cards and checks, and does not require cash-only payments.
Are there any nearby places where I can enjoy snacks or desserts after visiting Best Buy?
After shopping at Best Buy, you can visit nearby places like Rocky Mountain Chocolate Factory or Great American Cookies for sweet treats.
If I need mobile phone accessories or services near Best Buy Concord Mills, where can I go?
Nearby you can find T-Mobile and Cell Doc for mobile phone accessories, stores, and repair services.
What nearby stores can I visit for clothing and fashion after shopping at Best Buy?
You can explore nearby fashion stores such as Authentiks, Vineyard Vines, Under Armour, Lids, and Locker Room by Lids.
Are there any recreational or outdoor activity venues near Best Buy Concord Mills?
Yes, nearby you can find DICK'S Sporting Goods, Bass Pro Shops, and 704 Outdoors 3-D Archery for outdoor gear and activities.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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