Verizon

4.4
483 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Clayton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
10234 Clayton Blvd, Clayton, NC
27520, United States

Hours

Reviews

4.5
479 reviews
5 stars
384
4 stars
31
3 stars
11
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Brant, Kirby, and Candace for their knowledge, patience, and willingness to help.

Professionalism

Several reviews noted the professionalism of the staff, with many customers feeling well taken care of and respected during their visits.

Knowledgeable Staff

Customers frequently mentioned the staff's knowledge about products and services, which contributed to positive experiences.

Mixed Experiences

While many reviews were positive, there were also reports of poor service and unprofessional behavior from some employees, leading to a mixed overall impression.

Sales Pressure

Some customers felt pressured into purchasing additional services or products they did not want, leading to dissatisfaction with their experience.
  • TO
    Tommy Owens
    Nov 12, 2025
    5.0
    Definitely great customer service. The rep Candace helped me and my wife with our phones and plans. Her and the manager Ana were very attentive with being on time with the transaction and helping us set it up. Definitely a great place to shop at even if there’s a line, they are worth the service. Go you guys go!!
  • MG
    Meka Garcia
    Nov 12, 2025
    5.0
    Best Verizon experience ever working with Ana. I had a ridiculous amount of questions and changed my mind so many times. Ana was not bothered at all, she assisted me and removed items I didn’t want after I changed my mind. She took the time to explain various aspects of my account and bill. I will always ask for Ana when I need assistance. I would wait an hour if it means having her give me the service she provided. Thank you Ana for being a top tier customer service rep!
  • LC
    Lee Ann Camilleri
    Nov 12, 2025
    5.0
    Ana was incredible. My dad needed help with his phone, and she took her time walking him through everything without making him feel rushed or confused. She was patient, kind, and really knew what she was doing. It’s rare to find someone who genuinely cares about the people they’re helping. We left feeling taken care of, and my dad couldn’t stop talking about how great she was. Verizon is lucky to have her.
  • AS
    Allen Schulte
    Nov 7, 2025
    1.0
    Tried to call and ask some questions a person named Hannah wasn't very nice and didn't care about having the business. She wasn't very patient wouldn't do business there
  • XX
    X
    Oct 22, 2025
    5.0
    Mr. Kirby is literally the best when it comes to customer service, he alongside the team will do anything in their power to get you the deals you need, God Bless you all.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Clayton, NC?

The Verizon store is located at 10234 Clayton Blvd, Clayton, NC 27520.

What are the operating hours of the Verizon store on Clayton Blvd?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.