Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
VCA Stoney Creek Animal Hospital is a full-service veterinary facility located in the University area of Charlotte, NC. Our professional and courteous staff is dedicated to providing the highest quality medical, surgical, and dental care for our valued patients. We are committed to promoting responsible pet ownership, preventive healthcare, and educational opportunities for our clients. In addition to our medical services, we also offer boarding, daycare, and basic grooming services. VCA Stoney Creek Animal Hospital strives to deliver consistent excellence in veterinary care throughout Charlotte and the surrounding areas, including Concord, Harrisburg, and Huntersville.
Location
VCA Stoney Creek Animal Hospital
626 W Mallard Creek Church Rd, Charlotte, NC
28262, United States
Hours
Reviews
4.4
365 reviews
5 stars
273
4 stars
35
3 stars
18
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion towards both pets and their owners, especially during difficult times.
Staff Professionalism
The front desk and veterinary staff received positive feedback for being friendly, knowledgeable, and attentive to both pets and their owners.
High Costs
Several reviews mentioned that the services are expensive, with some customers expressing concerns about pricing and the perceived focus on profit over care.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with specific staff interactions and the handling of urgent situations.
Communication
Customers appreciated the clear communication regarding treatment options and costs, although there were instances of miscommunication regarding appointments.
- FVF.A V.ANov 3, 20251.0I’m the owner of two dogs, and one of them is currently dying. I reached out for help and was told I couldn’t even get a free exam because it’s only offered for healthy animals. That policy feels heartless and misleading — if a pet is healthy, there’s no real need for an exam. Most people seek exams when something is wrong and they need help. I’m very disappointed with many organizations involved in animal care, including places like the SPCA. True care for animals should come from compassion, not profit. It’s upsetting that adopting or rescuing abused animals costs so much, and that some pets are euthanized simply because they aren’t adopted. Too many of these organizations seem more focused on money than on genuinely helping animals and the people who love them.
- MEMelanie EstridgeOct 19, 20253.0What in the world has happened here. First Dr. Hayden leaves. Now they don’t take appointments On Saturday. People have to work to pay these Bills.Why not hire more people or work on rotation. This is really heartbreaking. In the past the staff Was wonderful.So sad this has happened.
- MCMaleigha CurleeOct 2, 20255.0Erica at the front desk is super helpful and sweet. One of the best interactions I've had here. Very sad to see Dr. Hayden go but I'm sure our next one will be just as excellent, thank you Erica!
- KKKris KazebeeSep 2, 20255.0We have been taking our pets to Stoney Creek for 15+ years and have always had great experiences here. We normally see Dr Moskowitz and Hemstreet who are just amazing, wonderful vets. We appreciate that they take time with our pets and to answer our questions and don't just try to rush us through. We have also seen Dr Hayden and Dr Poorman who are also wonderful vets. They all really care about our pets. We love seeing them all. The front desk staff, Erica, Issy, Taylor and Evee the office manager all greet you with a smile and are so helpful and friendly. Our dogs love seeing them when we come in. One of the sweet receptionists Issy even gave up her own dog's appointment to get my pup in when he needed to be seen. The vet techs and assistants are all wonderful. My pups also love going to daycare here and loves all of the daycare staff.
- NNNatalie NJul 13, 20255.0This place is awesome. They communicate well, leave emails and send texts to keep you informed. I appreciate that.
Frequently Asked Questions About VCA Stoney Creek Animal Hospital
What types of animals does VCA Stoney Creek Animal Hospital care for?
VCA Stoney Creek Animal Hospital provides care for cats, dogs, and exotic pets.
What are the regular business hours of VCA Stoney Creek Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturdays from 8:30 AM to 10:30 AM, and Sundays from 3:00 PM to 5:00 PM.
What veterinary services are offered at VCA Stoney Creek Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, flea and tick control, general and preventive care, spay/neuter, vaccinations, weight loss programs, and more.
Does VCA Stoney Creek Animal Hospital offer pet boarding and grooming services?
Yes, in addition to medical care, they offer boarding, daycare, and basic grooming services for pets.
Is VCA Stoney Creek Animal Hospital accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Stoney Creek Animal Hospital located?
It is located at 626 W Mallard Creek Church Rd, Charlotte, NC 28262, United States.
Are there any dining options near VCA Stoney Creek Animal Hospital where I can eat before or after my visit?
Yes, nearby dining options include Paparazzi CLT (cocktail bar and chicken restaurant), Fumee Kitchen and Cocktails (American restaurant and bar), Rajbhog Foods (Indian restaurant), and The Jungle landmark area with other restaurants.
Is there a grocery store close to VCA Stoney Creek Animal Hospital for convenient shopping?
Yes, Lidl grocery store and supermarket is located nearby, making it easy to shop for groceries when visiting the area.
What recreational activities or entertainment options are near VCA Stoney Creek Animal Hospital?
Nearby attractions include Exit Strategy North escape rooms and amusement park, as well as yoga classes at Gotta Yoga Studio.
How can I contact VCA Stoney Creek Animal Hospital for appointments or inquiries?
You can call them at +1 704-717-0616 or visit their website at https://vcahospitals.com/stoney-creek.