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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,863 reviews
5 stars
1,035
4 stars
426
3 stars
139
2 stars
75
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unresponsive.
Product Availability
Customers noted issues with product availability and inventory, with some items not being in stock despite online listings.
Store Experience
The store layout and parking were generally appreciated, but many customers reported long wait times and lack of assistance from staff.
Knowledgeable Staff
Several customers highlighted the expertise of specific employees, particularly in tech and electronics, enhancing their shopping experience.
Pricing Issues
Concerns were raised about pricing discrepancies and the perceived high costs of products, especially regarding warranty and service fees.
- RBRohit Babu2 days ago5.0Good place to shop, I went to buy earpods, they had a lot of variety. There was only one billing counter, so expect atleast 7-10 min wait time.
- CCCarl2 days ago5.0I for one am glad that a brick and mortar store still exists where you can go and buy something and get it right away. And usually the employees who work there are fairly well versed in the products that they are selling and can answer your questions as far as returns I have never had an issue with a return at Best buy. In fact I was just there last week to pick up a new laptop. They had it in stock the salesman was helpful and quick. I was in and out of there in less than 15 minutes
- KAKen AdelglassNov 16, 20255.0We bought phones from this Verizon in Best Buy on two occasions this year. The first time, earlier this year, we bought a phone for my wife and Darnell was a great help and even stayed past his time to leave to help get my wife's new phone all set up. He was extremely helpful and knowledgeable. Since we had such a great experience the first time, we came back to get a new phone for my son and myself a few weeks ago. We worked with Justin who went above and and beyond for us. We had issues with our existing billing and he took care of it working on the phone with Verizon customer service and going to bat for us. He got us great deals on two new phones and we left extremely happy. Both guys we worked with were extremely knowledgeable and professional and I would definitely recommend this Verizon location in Best Buy when shopping for a new phone.
- GTGuz TavoNov 9, 20255.0It's a known store of electronic devices, but unbelievably i found a nice compact device to pump tires up, I liked it.
- MVMuralidhar Rao VasikarlaNov 5, 20255.0Mr. Trey Benzel the Premium Designer in Magnolia and Mr. Dave helped me in choosing the right equipment for home audio & video. Couldn’t be happier with their products and advice. Highly recommended this store!
Frequently Asked Questions About Best Buy
What types of products does Best Buy in Charlotte offer?
Best Buy in Charlotte offers TVs, computers, appliances, and more, with expert advice and Geek Squad support.
What are the operating hours of Best Buy at 9839 Rea Rd?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy in Charlotte provide curbside pickup services?
Best Buy offers curbside pickup services at this location.
Can I get my electronics repaired at Best Buy on Rea Rd?
Yes, Best Buy offers service and repair support including Geek Squad assistance.
What payment methods are accepted at Best Buy in Charlotte?
Best Buy accepts checks, debit cards, and does not require cash only payments.
Is it necessary to make an appointment for services at this Best Buy location?
No, appointments are not required for services at this Best Buy.
Where can I find bike repair and shopping near Best Buy Charlotte?
You can visit NC Velo nearby, which offers bicycle repair, maintenance, and shopping services.
Are there pet-related services close to Best Buy on Rea Rd?
Yes, nearby you can find PetSmart for pet supplies and Banfield Pet Hospital for veterinary services.
Where can customers go for eyewear and optometrist services near Best Buy?
Customers can visit Pearle Vision or Accuvision Eye Care, both located nearby for optometry and eyewear needs.
What nearby amenities should visitors consider when coming to Best Buy Charlotte?
Visitors may enjoy dining at Smoothie King or Rai Lay Blakeney sushi restaurant, or relax at winestore. Blakeney for wine and drinks near Best Buy.