Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,886 reviews
5 stars
1,051
4 stars
428
3 stars
141
2 stars
76
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being dismissive or untrained.
Product Availability
Customers noted a good variety of products available, but there were instances of items being out of stock or not available as advertised.
Delivery Issues
Several customers experienced problems with delivery, including missed deliveries and lack of communication regarding order status.
Store Experience
The store layout and cleanliness received positive remarks, but some customers reported long wait times and difficulty in getting assistance.
- SJSeth Jones1 day ago3.0This best buy is ok. Most of the time no one will acknowledge you so I end up going elsewhere but this one's not as bad as most of the others. Microcenter is the new go to.
- MCMichael Catignani6 days ago5.0Very friendly and helpful staff. Stores are always well-stocked, clean, and organized. Very easy to be memorized by everything for sale. Highly recommend, especially this location.
- RDrobert DrummJan 5, 20264.0They do get there. Pretty knowledgeable. Got a TV at a good price.
- DMDennis MorleyDec 28, 20255.0I wanted to take a moment to share feedback about my long-standing experience with the team at Best Buy – Blakeney Center. Over the years, our family has purchased just about everything imaginable from this store—computers, TVs, phones, printers, appliances, security systems, fitness equipment, and more. We’ve been loyal customers for a long time, and while technology inevitably comes with an occasional hiccup, the service we’ve received has consistently been excellent. I’m writing specifically to highlight a recent experience involving an innocent mistake with our family phone plan. The General Manager personally stepped in and worked with us to ensure the issue was resolved, which I genuinely appreciated. I also want to call out Nick, one of the Assistant Managers, who was absolutely outstanding. His knowledge, professionalism, and commitment to getting things right were exceptional, and he went above and beyond to help us resolve the issue quickly and thoroughly. My takeaway is simple: there will always be occasional bumps when technology is involved. What truly matters is the quality of support an organization provides when those moments arise. In this case, the service at Best Buy Blakeney Center was unsurpassed. Nick is a tremendous asset to the organization, and it’s clear why he’s valued by the leadership team for his deep product knowledge and customer-first approach. Thank you again for turning a potential disaster into another great BB Blskney experience. Dennis M
- RSRichard StormDec 26, 20251.0Bought an lg 55” tv. Delivery date was set and I confirmed it twice. Never delivered. Had to wait to talk to them cause of holiday. Customer service rep couldn’t find an answer as to why. They submitted request to warehouse to find item. Will take another 24-48 hrs before I will hear back.
Frequently Asked Questions About Best Buy
What types of products does Best Buy in Charlotte offer?
Best Buy in Charlotte offers TVs, computers, appliances, and more, with expert advice and Geek Squad support.
What are the operating hours of Best Buy at 9839 Rea Rd?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy in Charlotte provide curbside pickup services?
Best Buy offers curbside pickup services at this location.
Can I get my electronics repaired at Best Buy on Rea Rd?
Yes, Best Buy offers service and repair support including Geek Squad assistance.
What payment methods are accepted at Best Buy in Charlotte?
Best Buy accepts checks, debit cards, and does not require cash only payments.
Is it necessary to make an appointment for services at this Best Buy location?
No, appointments are not required for services at this Best Buy.
Where can I find bike repair and shopping near Best Buy Charlotte?
You can visit NC Velo nearby, which offers bicycle repair, maintenance, and shopping services.
Are there pet-related services close to Best Buy on Rea Rd?
Yes, nearby you can find PetSmart for pet supplies and Banfield Pet Hospital for veterinary services.
Where can customers go for eyewear and optometrist services near Best Buy?
Customers can visit Pearle Vision or Accuvision Eye Care, both located nearby for optometry and eyewear needs.
What nearby amenities should visitors consider when coming to Best Buy Charlotte?
Visitors may enjoy dining at Smoothie King or Rai Lay Blakeney sushi restaurant, or relax at winestore. Blakeney for wine and drinks near Best Buy.