Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,844 reviews
5 stars
995
4 stars
430
3 stars
181
2 stars
74
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Product Availability
Several reviews noted issues with low stock and the unavailability of desired products, leading to customer frustration.
Store Experience
Customers reported mixed experiences regarding the store's organization and cleanliness, with some finding it well-organized while others noted it felt understaffed.
Geek Squad Performance
Feedback on Geek Squad was varied, with some customers expressing satisfaction with repairs and assistance, while others reported poor service and long wait times.
Return Policy Issues
Multiple reviews criticized the return policy, particularly regarding the difficulty of returns and exchanges, leading to customer dissatisfaction.
- KBKildren BrizuelaNov 11, 20255.0Exelente atencion al cliente
- ECEdwin CardenasNov 9, 20255.0Fast and courteous customer service.
- TJTee JeeOct 28, 20255.0Friendly staff.
- DCDarryl CassellOct 23, 20255.0They didn't have what I wanted but they guided me to get what I wanted the same day
- JJjenjerlizSep 18, 20255.0This.is.where.i.have.always bought my.tech Will continue
Frequently Asked Questions About Best Buy
What are the main products and services offered at Best Buy Charlotte Rivergate?
Best Buy Charlotte Rivergate offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
Where is Best Buy Charlotte Rivergate located?
Best Buy Charlotte Rivergate is located at 14125 River Gate Pkwy, Charlotte, NC 28273, USA.
What are the store hours for Best Buy Charlotte Rivergate?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Charlotte Rivergate offer curbside pickup or in-store shopping?
Best Buy Charlotte Rivergate offers in-store shopping and same day pickup but does not currently support curbside pickup.
Does the store provide repair services?
Yes, Best Buy Charlotte Rivergate offers service and repair through Geek Squad support.
Can customers recycle electronics at this Best Buy location?
Yes, this location accepts electronic recycling.
Are appointments required to shop at Best Buy Charlotte Rivergate?
No, appointments are not required to shop at this Best Buy location.
What nearby stores or services can customers visit before or after shopping at Best Buy Charlotte Rivergate?
Nearby places include Geek Squad for tech support, OfficeMax for office supplies and printing, and Marshalls for clothing and accessories, providing convenient shopping options around your Best Buy visit.
Where can I find food options near Best Buy Charlotte Rivergate?
Near the Best Buy store, you can find fast food at Chick-fil-A, pizza at Fuel Pizza Cafe, sushi and steak at Fuji Japanese Steakhouse, and smoothies at Smoothie King, perfect for a meal or snack during your visit.
Are there any nearby beauty and spa services around Best Buy Charlotte Rivergate?
Yes, nearby beauty and spa options include Enchante Facial Bar, Parker Stylists, and Cookie Cutters - Haircuts for Kids, offering various personal care services after your shopping trip.