Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Cary store today.
Location
Cricket Wireless Authorized Retailer
204 Crossroads Blvd Ste 206, Cary, NC
27518, United States
Hours
Reviews
4.0
160 reviews
5 stars
105
4 stars
10
3 stars
12
2 stars1
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Faith, Daniela, and Silvia.
Staff Competence
While some reviews commended staff for their assistance, others expressed frustration over a lack of knowledge and professionalism from certain employees.
Store Experience
Several customers reported long wait times and issues with product availability, leading to dissatisfaction with their overall experience.
Sales Practices
There were complaints about aggressive sales tactics and unclear pricing, particularly regarding accessories and fees, which left some customers feeling misled.
Mixed Reviews
Overall, customer experiences varied widely, with some praising the service while others reported negative interactions, particularly with specific staff members.
- LHLinda HatfieldNov 12, 20255.0I stopped by the Cricket store at Crossroads in Cary the other evening and received exceptional customer service from Abraham. Not only was he polite and courteous but he went out of his way to take extra time helping me!
- RARobert AjaxOct 4, 20255.0Daniela was excellent. Very knowledgeable. She was a great help with the problems I was having with my Android phone and also explaining the new phone products. I came in this Saturday November 22nd with Abraham , he was helpful with my data being low and given me a solution for the plan . Great place to go!
- JPJosh PattersonSep 1, 20251.03 hours of frustration and being screwed by cricket corporate. Bullet highlights: * first phone died in the middle of activation. * refund did not include upgrade fee! When it was their stores phone that died!? *second phone they accidently loaded on the wrong line of my account! *a second refund that they wouldn't include upgrade fee for (again their mistake) * that was the last phone in the color we wanted, so got stuck with a different color because they couldn't resell the 2nd phone we had just "returned" * total time in store ~3 hours and $50 of upgrade fees they absolutely should have refunded. *fortunately the clerk was very nice and not very busy, otherwise I would probably have immediately canceled all cricket services. Frankly I probably should. What should have been a quick in and out was a nightmare fueled by uncaring remote corporate "support"
- JLJohn LaneAug 20, 20251.0Went there 4 times once a week for a month and they never had any phones also the place seemed like a hang out
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Cary offer?
Cricket Wireless offers customizable cell phone plans featuring unlimited talk, text, and data with no annual contract.
Where is the Cricket Wireless Authorized Retailer store located in Cary, NC?
The store is located at 204 Crossroads Blvd Ste 206, Cary, NC 27518.
What are the store hours for Cricket Wireless Authorized Retailer in Cary?
The store is open Monday through Saturday from 10 AM to 8 PM, and Sunday from 12 PM to 6 PM.
Does the Cricket Wireless Authorized Retailer require an annual contract?
No, Cricket Wireless offers cell phone plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in Cary?
You can contact the store by calling +1 919-851-5590.
Can I visit Cricket Wireless Authorized Retailer’s website for more information?
Yes, visit https://www.cricketwireless.com/stores/nc/cary/204-crossroads-blvd-ste-206 for details about the Cary store and services.
What nearby stores are close to Cricket Wireless Authorized Retailer at Crossroads Blvd?
You can find several nearby stores such as GameStop, MobileLink LLC Cary for electronics, and Nails of Purity for beauty services.
Are there dining options near the Cricket Wireless Authorized Retailer in Cary?
Yes, nearby you can enjoy restaurants like Chipotle Mexican Grill, Fire Mountain American Restaurant, Dickey's Barbecue Pit, and Gen Korean BBQ House.
What entertainment options are available near the Cricket Wireless Authorized Retailer?
Nearby entertainment includes Record Krate Cary, which is known for arts, shopping, and dance club experiences.
Is the Cricket Wireless Authorized Retailer in Cary a reliable option for 5G phone service?
Yes, the store is known for offering 5G cell phone plans that fit your lifestyle.