Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Burlington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
410 reviews
5 stars
212
4 stars
55
3 stars
31
2 stars
25
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Experiences with customer service are highly variable; some employees are praised for their helpfulness and professionalism, while others are criticized for being rude and unhelpful.
Staffing Issues
Many customers reported long wait times and under-staffing, leading to frustration and dissatisfaction.
Product Availability
Customers frequently noted that desired products were out of stock or not available, impacting their overall experience.
Mixed Experiences
While some customers had excellent experiences with specific employees, others reported poor service, indicating inconsistency in staff performance.
- TGTara GuynnDec 28, 20255.0Went in to upgrade my phone from a Samsung Galaxy S10E to an A54, but sadly they didn't have it in stock. Grant gave us all the information I was looking for - answering all my questions and then sparked my interest in the S25 series. Ended up upgrading to the S25 FE and I absolutely LOVE it. One of the best customer/provider interactions I've had in a long while. Great job and keep it up.!
- TMTy MurrayDec 2, 20251.0The employee I dealt with at Glidewell drive location must really hate her job, no customer interaction, I don’t think she even said hello. During the whole quote process she never explained anything. Don’t think I’ll be switching to Verizon, they couldn’t beat AT&T anyway.
- KHKayla HenleyNov 6, 20251.0Came into the store to check on one simple thing about my business plan and been here for 42 minutes so far with no help in sight anytime soon. Always a busy store with never enough help.
- TGtim griggsOct 22, 20255.0A lot very quick and very helpful
- JSJane SorrellSep 22, 20253.0Didn't get anything we needed. Not available at this store. Screen saver or cell phone clip.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Burlington, NC?
The Verizon store in Burlington is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which popular smartphone brands are available at the Verizon Burlington store?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL at the Verizon Burlington store.
Can I order online and pick up my purchase at the Verizon Burlington store?
Yes, Verizon offers in-store pickup for online orders at the Burlington location, along with free 2-day shipping, express lockers, and same-day delivery options where available.
What types of products and services does Verizon offer at the Burlington store?
The Burlington Verizon store offers mobile plans, wireless internet plans, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Burlington store accept debit cards and mobile NFC payments?
Yes, the Verizon store accepts payments via debit cards and mobile NFC payments, and does not require cash only transactions.
How can I schedule an appointment at the Verizon Burlington store?
You can schedule an in-store appointment via the My Verizon app or the Verizon website for the Burlington store.
What nearby restaurants can I visit before or after shopping at Verizon in Burlington?
Near the Verizon Burlington store, you can enjoy meals at Burger King, Texas Roadhouse, Taco Bell, Smithfield's Chicken 'N Bar-B-Q, Freddy's Frozen Custard & Steakburgers, Drake's, and Domino's Pizza.
Are there fitness and wellness centers near the Verizon Burlington store?
Yes, Anytime Fitness gym and Paradise Nails Spa are nearby, offering fitness and wellness services convenient for customers visiting Verizon.
Where can I find other mobile phone stores near the Verizon Burlington location?
Other nearby mobile phone stores include Verizon Wireless of Burlington and Sprint Store By N Touch Wireless, providing additional options for mobile products and services.
What online resources are available to learn more or shop from the Verizon Burlington store?
You can visit the Verizon Burlington store's website or their Facebook page to learn more about products, services, and shop online with options like in-store pickup.