Business Details
1565 Glidewell Dr, Burlington, NC
27215, United States
Certified by Verizon • Feb 22, 2026
(336) 585-0034
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/north-carolina/burlington/burlington-330369
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Burlington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
649 reviews
5 stars
375
4 stars
63
3 stars
37
2 stars
43
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Sales Practices
Concerns about aggressive sales tactics, including pushing unnecessary upgrades and adding charges without consent.
Store Experience
Inconsistent experiences reported, with some customers noting long wait times and understaffing, while others appreciated the cleanliness and organization of the store.
Technical Assistance
Customers expressed frustration with the lack of technical support and resolution for device issues, leading to dissatisfaction with the service.
- AHAntoine HendersonFeb 15, 20261.0They need to help customers stay with the services if the are moving from Prepaid to post paid why would you ever tell the customer stay with prepaid?? Porting the number after shouldn't be a problem. Help me help yal
- AAAllenFeb 14, 20261.0Manager incompetence.
- GVGaby VazquezJan 19, 20261.0Be very careful who you do your business with I went in there with my family to get upgrades. Next thing you know Grant added a line so he can get more commission and he never told us. make sure to ask questions and make sure. I will be taking this to corporate.
- HMHaley MathiotJan 13, 20261.0I'm sure if you need to buy a new phone or upgrade your plan, this store would help you out. But if you need actual help with an issue, a broken piece of technology, or some other problem solving, go somewhere else. This store gave me the run-around multiple times, and the guy who helped me both times was very rude. When I lost data on my phone, he was insistent that my SIM card was damaged. He tried to activate the e-SIM and it didn't work, he refused to give me a new SIM, and told me I'd need a new phone, and started pushing me for an upgrade. When I brought in a new phone and the old (supposedly damaged) SIM card worked fine, he insisted that it was my plan that wasn't good enough, and that I'd probably lose data again unless I upgraded my plan. Then when I pushed back trying to get to the root of the issue and figure out what happened, he was very rude and cocky to me, and basically told me that clearly since I knew everything, he wasn't going to be able to help me. Suffice to say I won't be returning somewhere where I'm insulted and lied to.
- TGTara GuynnDec 28, 20255.0Went in to upgrade my phone from a Samsung Galaxy S10E to an A54, but sadly they didn't have it in stock. Grant gave us all the information I was looking for - answering all my questions and then sparked my interest in the S25 series. Ended up upgrading to the S25 FE and I absolutely LOVE it. One of the best customer/provider interactions I've had in a long while. Great job and keep it up.!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Burlington, NC?
The Verizon store in Burlington is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which popular smartphone brands are available at the Verizon Burlington store?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL at the Verizon Burlington store.
Can I order online and pick up my purchase at the Verizon Burlington store?
Yes, Verizon offers in-store pickup for online orders at the Burlington location, along with free 2-day shipping, express lockers, and same-day delivery options where available.
What types of products and services does Verizon offer at the Burlington store?
The Burlington Verizon store offers mobile plans, wireless internet plans, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Burlington store accept debit cards and mobile NFC payments?
Yes, the Verizon store accepts payments via debit cards and mobile NFC payments, and does not require cash only transactions.
How can I schedule an appointment at the Verizon Burlington store?
You can schedule an in-store appointment via the My Verizon app or the Verizon website for the Burlington store.
What nearby restaurants can I visit before or after shopping at Verizon in Burlington?
Near the Verizon Burlington store, you can enjoy meals at Burger King, Texas Roadhouse, Taco Bell, Smithfield's Chicken 'N Bar-B-Q, Freddy's Frozen Custard & Steakburgers, Drake's, and Domino's Pizza.
Are there fitness and wellness centers near the Verizon Burlington store?
Yes, Anytime Fitness gym and Paradise Nails Spa are nearby, offering fitness and wellness services convenient for customers visiting Verizon.
Where can I find other mobile phone stores near the Verizon Burlington location?
Other nearby mobile phone stores include Verizon Wireless of Burlington and Sprint Store By N Touch Wireless, providing additional options for mobile products and services.
What online resources are available to learn more or shop from the Verizon Burlington store?
You can visit the Verizon Burlington store's website or their Facebook page to learn more about products, services, and shop online with options like in-store pickup.
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