Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 246 Wilson Dr in Boone, NC 28607
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
251 reviews
5 stars
221
4 stars
9
3 stars1
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Ryan, Seth, and Emmanuel for their exceptional service.
Professionalism
Several reviews noted the professionalism of the staff, with specific mentions of their patience and ability to handle customer inquiries effectively.
Negative Experiences
A few customers reported negative experiences, including rude staff and issues with billing and service, indicating inconsistency in service quality.
Store Environment
Customers appreciated the welcoming atmosphere of the store, contrasting it with larger corporate locations, and noted the efficiency of service.
- JWJeremy WalshDec 17, 20254.0Awesome thanks
- MWMarc WhitneyDec 11, 20255.0Aly, the manager, was very personable, extremely knowledgeable and took great care of us. Will go back to that store for any future needs.
- JWJessica Roberts WilliamsDec 5, 20255.0Shoutout to Aly at this store for being so professional yet personable when my husband and I both decided to get new phones. She was so helpful and helped get both of our phones setup and switched over from our old ones. Thanks Aly!
- MSmendel smithSep 24, 20255.0Excellent
- HEheather eideAug 30, 20255.0Emmanuel and Will are rock stars! I am not even a Verizon customer, but they helped this damsel in distress when Boone Cellular across the street wrecked my phone and left me phone less! They were able to get my phone running again! Thank you guys for going above and beyond and I highly recommend this Verizon location!
Frequently Asked Questions About Verizon
What brands of mobile phones and devices does Russell Cellular in Boone offer?
Russell Cellular offers devices from Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for the Verizon store at 246 Wilson Dr., Boone, NC?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup services?
Yes, customers can use in-store pickup for their orders.
What payment options does the store accept?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store in Boone wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What types of products and services does Russell Cellular provide?
They provide Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, wireless service, home phone service, and home internet.
Are there any food or dining options near the Verizon store in Boone?
Yes, nearby you can find New York Deli NC, Ambrosia Kafeneio, Basil's Italian Restaurant, and Boone Sagebrush Steakhouse, offering a variety of dining experiences before or after your visit.
Where can customers relax or get beauty treatments near Russell Cellular?
Nearby beauty and spa options include Sunsational Tanning Company, Heavenly Touch Day Spa & Tanning, and Absolute Style beauty salon.
Are there entertainment or hobby stores close to the Verizon store?
Yes, Ori's Game Corner is a nearby video game, toy, and hobby store that customers might enjoy visiting.
What is the contact information for Russell Cellular in Boone?
You can reach them by phone at +1 828-262-5198 or email boone1.nc@russellcellular.com.