Business Details
1586 Us Hwy 421 S, Boone, NC
28607, United States
Certified by Verizon • Feb 22, 2026
(828) 266-9697
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/boone-2-nc
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1586 Hwy 421 S in Boone, NC 28607
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
245 reviews
5 stars
211
4 stars
14
3 stars2
2 stars
5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers frequently mention quick service and efficient transactions, often noting that they were able to complete their purchases or upgrades in a timely manner.
Product Knowledge
Reviewers commend the staff for their expertise and ability to explain products and services clearly, helping customers make informed decisions.
Mixed Experiences
While many reviews are positive, there are some negative experiences reported, particularly regarding rude staff and issues with service quality.
- JWJoanna WeintraubJan 21, 20265.0Great staff - comprehensive and relaxed customer service - glad this is our neighborhood store.
- MBMB BurrowsJan 10, 20265.0I was very happy with this business . Will made it a very easy transaction moving from old phone to new . Highly recommend!
- HHHeidi HalsteadJan 3, 20265.0Will in Boone was incredible. We visited all 3 Verizon stores in Boone, and Will at store #3 was the BEST. Not only did he have iPhone 17pro phones, he helped me with Verizon customer service, figured out how to save me some $, and was back first thing the next morning to finalize my purchase. Absolutely he's the reason I successfully got my new phone.
- LPLeslie PavlichJan 1, 20265.0Best service ! I went in for a charger and came out with a new phone! They suggested that they look up my account to see if I had an upgrade available and I did ! They were friendly, courteous, and the best customer service ! Definitely recommend!
- JBJason BottDec 17, 20255.0In and out in minutes. Will was the best. Fixed me up with a new buttonless scratch phone for free, and saved me a few bucks on my bill. Thanks a bunch
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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