Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1586 Hwy 421 S in Boone, NC 28607
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
238 reviews
5 stars
208
4 stars
13
3 stars2
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being knowledgeable, friendly, and helpful, providing excellent customer service experiences.
Efficiency
Many customers noted quick service and efficient handling of their needs, often completing transactions in minimal time.
Product Knowledge
Employees demonstrated a strong understanding of products and services, helping customers make informed decisions.
Mixed Experiences
While most reviews are positive, there are some negative experiences regarding rude staff and poor service at times.
Store Environment
Some customers mentioned issues with store layout and availability of accessories, indicating room for improvement.
- MBMB Burrows1 day ago5.0I was very happy with this business . Will made it a very easy transaction moving from old phone to new . Highly recommend!
- HHHeidi HalsteadJan 3, 20265.0Will in Boone was incredible. We visited all 3 Verizon stores in Boone, and Will at store #3 was the BEST. Not only did he have iPhone 17pro phones, he helped me with Verizon customer service, figured out how to save me some $, and was back first thing the next morning to finalize my purchase. Absolutely he's the reason I successfully got my new phone.
- LPLeslie PavlichJan 1, 20265.0Best service ! I went in for a charger and came out with a new phone! They suggested that they look up my account to see if I had an upgrade available and I did ! They were friendly, courteous, and the best customer service ! Definitely recommend!
- JBJason BottDec 17, 20255.0In and out in minutes. Will was the best. Fixed me up with a new buttonless scratch phone for free, and saved me a few bucks on my bill. Thanks a bunch
- LRLeslie RobertsDec 11, 20255.0The Verizon technician was very knowledgeable, courteous and recommended some items that, after explanation, I agreed was worth the price of purchase. We had a good experience and would recommend Emmanuel C. to anyone who needed service or products.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 1586 Hwy 421 S in Boone, NC?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Boone, NC?
The Verizon store is located at 1586 Us Hwy 421 S, Ste A, Boone, NC 28607, USA.
What products and brands does the Boone Verizon store offer?
The store offers Verizon Wireless services along with smartphones, tablets, accessories, smartwatches, and prepaid products from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store provide in-store pickup services?
Yes, the Verizon store offers in-store pickup for customers who order online or by phone.
What payment methods are accepted at the Verizon store in Boone?
The store accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is the Boone Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
What services does the Boone Verizon store specialize in?
They specialize in wireless service, mobile service, home phone service, home internet, and account analysis.
Can customers use public transportation or find nearby businesses when visiting the Verizon store?
Yes, nearby places include Changes Salon for haircuts, Subway for sandwiches, and Mo's Boots and Outdoor Gear for clothing, making it convenient to combine visits.
Are there any nearby accommodation options close to the Verizon store?
Yes, nearby accommodations include Blue Ridge Tourist Court and Millstone Ridge, which visitors can consider for lodging when visiting Boone.
What other services or businesses are located near the Verizon store in Boone that customers might find useful?
Nearby services include automotive repairs at Modern Automotive Group, insurance at Steve Moore: Allstate Insurance, and haircare at Serendipity Hair Studio and Boutique.