Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1586 Hwy 421 S in Boone, NC 28607
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Staff Competence
Employees are noted for their professionalism and ability to assist with various phone-related issues effectively.
Positive Experiences
Many customers reported positive experiences, highlighting the ease of phone purchases and upgrades.
Patience and Understanding
Staff members are praised for their patience, especially when dealing with customers who have specific needs or questions.
Store Environment
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
LS
Lisa Saxon
Nov 16, 2025
5.0
Intelligent staff!
And my sales person got everything fixed up for me and my promotional deal with Verizon, so I'm exceptionally happy. Only have a few more questions about how to figure some things out on my new Samsung Galaxy S series, and I will be ready to go for a 70 year old grandma!!
TS
Tyler Sherwood
Nov 3, 2025
5.0
Will was a great associate to work with. Laid back easy going not pressured into doing anything. Helped me get the phone set up even with difficulties. Thanks Russel cellular
AF
Anthony Fagiolo
Oct 28, 2025
5.0
Two very nice and welcoming employees who acted in a friendly yet professional manner. Give these gentlemen a raise 🗣️
LA
Leonard Andreucci
Aug 13, 2025
5.0
Ben was great. Positively helpful in getting the upgrade working properly.
JP
Joe Penley
Jul 20, 2025
5.0
Will was a great help to me. He listened to me and assisted me with the process of getting a new phone and for the payment. I wouldn’t want to anywhere else.
What are the operating hours of the Verizon store at 1586 Hwy 421 S in Boone, NC?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Boone, NC?
The Verizon store is located at 1586 Us Hwy 421 S, Ste A, Boone, NC 28607, USA.
What products and brands does the Boone Verizon store offer?
The store offers Verizon Wireless services along with smartphones, tablets, accessories, smartwatches, and prepaid products from brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
Does the Verizon store provide in-store pickup services?
Yes, the Verizon store offers in-store pickup for customers who order online or by phone.
What payment methods are accepted at the Verizon store in Boone?
The store accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is the Boone Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
What services does the Boone Verizon store specialize in?
They specialize in wireless service, mobile service, home phone service, home internet, and account analysis.
Can customers use public transportation or find nearby businesses when visiting the Verizon store?
Yes, nearby places include Changes Salon for haircuts, Subway for sandwiches, and Mo's Boots and Outdoor Gear for clothing, making it convenient to combine visits.
Are there any nearby accommodation options close to the Verizon store?
Yes, nearby accommodations include Blue Ridge Tourist Court and Millstone Ridge, which visitors can consider for lodging when visiting Boone.
What other services or businesses are located near the Verizon store in Boone that customers might find useful?
Nearby services include automotive repairs at Modern Automotive Group, insurance at Steve Moore: Allstate Insurance, and haircare at Serendipity Hair Studio and Boutique.