Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Boone for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
305 reviews
5 stars
183
4 stars
27
3 stars
20
2 stars
11
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rude and unprofessional behavior.
Sales Experience
Several customers experienced issues with sales tactics, including misinformation and pressure to purchase unnecessary items.
Store Environment
The store's physical environment received criticism for being cramped and unwelcoming, especially during busy times.
Technical Support
Some customers appreciated the technical support provided, while others faced challenges with device setup and assistance.
- SCSean Diddy CombsDec 6, 20252.0I picked up my galaxy s25 today and spent several hours attempting to transfer my ESIM to it without success. I spoke with several representatives and no one was able to help. I would have give this store one star however, I am adding one star due to the free hand sanitizer provided. It was Johnson and Johnson brand.
- ACAaron ClarkNov 17, 20255.0I am not a Verizon customer but visited to pick up some phone cases. Everyone there was very friendly and attentive.
- JLJason LaxtonNov 15, 20251.0Attempted to buy a phone here this morning. Sales associate felt it was more important to have a 10min conversation with a customer leaving the store rather than assist me. Even the customer could read the room and suggested the staff member help me but the staff member continued to ramble about motorcycles. Give your money to another location that actually tries, terrible customer experience here.
- DDDonna DarcySep 15, 20255.0Update 9/24/25 I take it all back!! This is the official Verizon store I was trying to send people to. They helped in minutes when the franchise store left my phone a brick. GO HERE!! Not to the franchise store. A galaxy of difference in customer service. My apologies!!!!
- LCLinda CalonkeySep 5, 20255.0Baylie and Karina helped me get my phone working again
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Boone?
The Verizon store in Boone is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones are available at the Boone Verizon store?
The Boone Verizon store offers the latest 5G smartphones, including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL.
Can I schedule an appointment or place an order online for the Boone Verizon store?
Yes, you can schedule an in-store appointment or place an online order via Verizon's website for the Boone location.
What pickup and delivery options are available at the Boone Verizon store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your orders at the Boone Verizon store.
What types of business products does the Boone Verizon store offer?
The Boone Verizon store offers business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at the Boone Verizon store?
The Boone Verizon store accepts pay checks, debit cards, mobile NFC payments, and does not require cash only.
Are there nearby dining options close to the Boone Verizon store?
Yes, nearby dining options include Puerto Nuevo - Boone (Mexican restaurant), Chili's Grill & Bar (American/Tex-Mex), Chipotle Mexican Grill, Jimmy John's sandwich shop, and Hungry Howie's Pizza.
What nearby stores are close to the Boone Verizon location for convenience?
Nearby stores include Dollar Tree for discount shopping, Walmart Pharmacy for health needs, and Cornerstone Bookstore for books and comics.
Are there hotels or accommodations near the Verizon store in Boone?
Holiday Inn Express Boone is a nearby hotel offering event spaces and accommodations.
How can nearby transit or amenities help when visiting Verizon in Boone?
With nearby places like Bank of America ATM and Walmart Pharmacy close to the Verizon store, customers can conveniently combine errands such as banking, shopping for essentials, and mobile services in one trip.