Verizon

3.9
423 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Boone for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1822 Blowing Rock Rd, Boone, NC
28607, United States

Hours

Reviews

3.8
305 reviews
5 stars
183
4 stars
27
3 stars
20
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported rude and unprofessional behavior.

Sales Experience

Several customers experienced issues with sales tactics, including misinformation and pressure to purchase unnecessary items.

Store Environment

The store's physical environment received criticism for being cramped and unwelcoming, especially during busy times.

Technical Support

Some customers appreciated the technical support provided, while others faced challenges with device setup and assistance.
  • SC
    Sean Diddy Combs
    Dec 6, 2025
    2.0
    I picked up my galaxy s25 today and spent several hours attempting to transfer my ESIM to it without success. I spoke with several representatives and no one was able to help. I would have give this store one star however, I am adding one star due to the free hand sanitizer provided. It was Johnson and Johnson brand.
  • AC
    Aaron Clark
    Nov 17, 2025
    5.0
    I am not a Verizon customer but visited to pick up some phone cases. Everyone there was very friendly and attentive.
  • JL
    Jason Laxton
    Nov 15, 2025
    1.0
    Attempted to buy a phone here this morning. Sales associate felt it was more important to have a 10min conversation with a customer leaving the store rather than assist me. Even the customer could read the room and suggested the staff member help me but the staff member continued to ramble about motorcycles. Give your money to another location that actually tries, terrible customer experience here.
  • DD
    Donna Darcy
    Sep 15, 2025
    5.0
    Update 9/24/25 I take it all back!! This is the official Verizon store I was trying to send people to. They helped in minutes when the franchise store left my phone a brick. GO HERE!! Not to the franchise store. A galaxy of difference in customer service. My apologies!!!!
  • LC
    Linda Calonkey
    Sep 5, 2025
    5.0
    Baylie and Karina helped me get my phone working again

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Boone?

The Verizon store in Boone is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones are available at the Boone Verizon store?

The Boone Verizon store offers the latest 5G smartphones, including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL.