Verizon

3.9
422 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Boone for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1822 Blowing Rock Rd, Boone, NC
28607, United States

Hours

Reviews

3.8
304 reviews
5 stars
182
4 stars
27
3 stars
20
2 stars
10
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Austin, Jordan, and Lauren, while others reported negative experiences with rude or unhelpful employees.

Sales Experience

Some customers had positive experiences with knowledgeable sales staff who provided good deals, while others felt pressured or misled into purchases.

Store Conditions

The store's temporary location in a trailer and issues with cleanliness and organization were noted, impacting customer experiences.

Technical Support

Several reviews highlighted the staff's willingness to assist with technical issues, although some customers reported dissatisfaction with the resolution of their problems.

Appointment Issues

Customers expressed frustration with long wait times and scheduling issues, particularly regarding appointments that did not guarantee timely service.
  • AC
    Aaron Clark
    Nov 17, 2025
    5.0
    I am not a Verizon customer but visited to pick up some phone cases. Everyone there was very friendly and attentive.
  • JL
    Jason Laxton
    Nov 15, 2025
    1.0
    Attempted to buy a phone here this morning. Sales associate felt it was more important to have a 10min conversation with a customer leaving the store rather than assist me. Even the customer could read the room and suggested the staff member help me but the staff member continued to ramble about motorcycles. Give your money to another location that actually tries, terrible customer experience here.
  • DD
    Donna Darcy
    Sep 15, 2025
    5.0
    Update 9/24/25 I take it all back!! This is the official Verizon store I was trying to send people to. They helped in minutes when the franchise store left my phone a brick. GO HERE!! Not to the franchise store. A galaxy of difference in customer service. My apologies!!!!
  • LC
    Linda Calonkey
    Sep 5, 2025
    5.0
    Baylie and Karina helped me get my phone working again
  • DW
    David Willis
    Aug 19, 2025
    5.0
    Quick in and out with professional service and great results

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Boone?

The Verizon store in Boone is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones are available at the Boone Verizon store?

The Boone Verizon store offers the latest 5G smartphones, including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL.