Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Asheville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
577 reviews
5 stars
488
4 stars
29
3 stars
11
2 stars
9
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Zach and other associates received high praise for their helpfulness, knowledge, and professionalism, with many customers recommending them.
Staff Knowledge
Multiple reviews highlighted the staff's expertise in handling technical issues and providing detailed explanations about products and services.
Positive Experiences
Many customers reported positive experiences, particularly with Zach, Wes, and Dylan, who went above and beyond to assist them.
Problem Resolution
Several customers noted that staff effectively resolved issues, including billing problems and phone upgrades, leading to high satisfaction.
Mixed Reviews
While many praised the service, some customers reported negative experiences, particularly regarding communication and follow-up on orders.
- DWDustin WardrupNov 17, 20255.0Zach was super helpful helping me out. It was a great experience
- APAustin PeeleNov 7, 20255.0Zach was very helpful and insightful in helping me upgrade my phone he gave me my options and let me choose for myself. If you need help head over to Brevard Rd Verizon and ask for Zach.
- NPNancy PartridgeNov 5, 20255.0Zack was awesome. Answered all my questions, set me up with a better plan, and helped me set up my phone. I highly recommend him and this Verizon location.
- RSRhonda SelvigOct 30, 20255.0Zach was wonderful. Thank you for walking through each of our issues! Highly recommend Zach at this location.
- SZSteve ZOct 30, 20251.0Verizon is truly the worst and most incompetent company I have dealt with in 35 years of using cell. phones. Paid them $105. for a sim card that never worked. I spent 5.5 hours on the phone with these fools trying to fix a very simple problem, they never fixed it. A true corporate disaster.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at Cellular Sales, Verizon in Asheville?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Asheville Brevard Rd Cellular Sales Verizon store.
What services does the Verizon store on 851 Brevard Rd offer?
The store offers Verizon wireless plans including prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What are the store hours for Verizon at 851 Brevard Rd?
The Verizon store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 10:00 AM to 7:00 PM.
Can I pick up my online order in-store at Cellular Sales, Verizon?
Yes, the Verizon store offers in-store pickup for orders.
Do I need an appointment to visit the Verizon store on Brevard Rd?
No appointment is required to visit the Verizon store as the location does not require appointments.
What payment options are accepted at Cellular Sales, Verizon?
The store accepts American Express, Discover, Mastercard, and Visa for payments.
Where is the Verizon store located in Asheville?
The Verizon store is located at 851 Brevard Rd, Asheville, NC 28806, USA.
What nearby dining options are available when visiting Cellular Sales, Verizon?
Nearby dining options include Waffle House, Taco Bell, McDonald's, Auntie Anne's, and Starbucks for breakfast, brunch, or fast food.
What nearby hotels can customers stay at when visiting the Verizon store?
Customers can stay at nearby hotels such as Country Inn & Suites and Hampton Inn & Suites Asheville Biltmore Area when visiting the Verizon store.
Are there nearby services for convenience or automotive needs near the Verizon store?
Yes, nearby services include gas stations like Citgo and Shell, automotive repair at Clint's Auto Repair, and money transfer services at Western Union.