Business Details
851 Brevard Rd, Asheville, NC
28806, United States
Certified by Verizon • Mar 01, 2026
(828) 633-1738
Certified by Verizon • Mar 01, 2026
https://stores.cellularsales.com/us/nc/asheville/851-brevard-rd
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Asheville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Asheville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.6
599 reviews
5 stars
507
4 stars
29
3 stars
11
2 stars
9
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Zach and other staff members received high praise for their helpfulness, knowledge, and professionalism, leading to many positive experiences.
Billing Issues
Several customers reported confusion and dissatisfaction regarding billing practices, including unexpected charges and lack of transparency.
Mixed Experiences
While many customers had excellent interactions, some reported negative experiences with service quality and product issues.
Employee Recognition
Specific employees, particularly Zach and Yetzi, were frequently highlighted for their exceptional service, leading to recommendations for future customers.
- LALauren Arsuffi2 days ago5.0I went to Verizon today to get help with a billing issue and the representative I spoke with was Zach B. Though the issue was not related to buying a phone, Zach still took the time out of his busy day to devote to helping me out. In the end, I was able to get a significant discount applied to my account. He even noticed that one of the discounts I was supposed to be getting had not gone through, and made sure that this was straightened out before I left. Thank you Zach B. For all of your help!
- BDBryan Dexter5 days ago1.0Worst Verizon store I’ve been to. Employees were inattentive, unhelpful, and short. Placed an order for pickup, got the notice that it was ready for pickup. They acted confused, aloof, and were rude when I showed them the notice of my ready for pickup order. They magically found it, then continued to help other customers before physically handing me the box - which was the last step required.
- AWAlisyn WarnerFeb 14, 20265.0Excellent experience. Zack was awesome and very knowledgeable!! A+++++++
- SMSheila MurphyFeb 13, 20265.0Zack was wonderful. Very happy with his knowledge
- YSyesterday spacesFeb 10, 20265.0Zach was so great today! I do not think this would have been possible over the phone with customer service.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at Cellular Sales, Verizon in Asheville?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Asheville Brevard Rd Cellular Sales Verizon store.
What services does the Verizon store on 851 Brevard Rd offer?
The store offers Verizon wireless plans including prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What are the store hours for Verizon at 851 Brevard Rd?
The Verizon store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 10:00 AM to 7:00 PM.
Can I pick up my online order in-store at Cellular Sales, Verizon?
Yes, the Verizon store offers in-store pickup for orders.
Do I need an appointment to visit the Verizon store on Brevard Rd?
No appointment is required to visit the Verizon store as the location does not require appointments.
What payment options are accepted at Cellular Sales, Verizon?
The store accepts American Express, Discover, Mastercard, and Visa for payments.
Where is the Verizon store located in Asheville?
The Verizon store is located at 851 Brevard Rd, Asheville, NC 28806, USA.
What nearby dining options are available when visiting Cellular Sales, Verizon?
Nearby dining options include Waffle House, Taco Bell, McDonald's, Auntie Anne's, and Starbucks for breakfast, brunch, or fast food.
What nearby hotels can customers stay at when visiting the Verizon store?
Customers can stay at nearby hotels such as Country Inn & Suites and Hampton Inn & Suites Asheville Biltmore Area when visiting the Verizon store.
Are there nearby services for convenience or automotive needs near the Verizon store?
Yes, nearby services include gas stations like Citgo and Shell, automotive repair at Clint's Auto Repair, and money transfer services at Western Union.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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