Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Asheville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Asheville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Numerous reviews highlighted exceptional customer service, with specific mentions of staff members like Melanie, Magyn, and Bobby who provided attentive and knowledgeable assistance.
Staff Knowledge
Customers frequently praised the staff's expertise and ability to resolve complex issues, with many noting the helpfulness of employees like Avery, Josh, and Caleb.
Positive Experiences
Many customers reported smooth and hassle-free experiences when upgrading or purchasing new phones, often attributing this to the patience and friendliness of the staff.
Mixed Reviews
While most feedback was positive, some customers expressed dissatisfaction with long wait times and issues with service quality, indicating a need for improvement in these areas.
SS
Sean Solo
4 days ago
5.0
Just wanted to let you know that Zack B. has once again got my phone up and running when I needed it to work very quickly with his vas knowledge of his rewarding skill set! I recommend him to all of my family and friends and I'm very thankful for his support and expertise in the matter. I foresee Zack be moving up fast in this company, so please pay attention to what a great asset he is and will be to your organization aka Verizon. Thank you so much and once again I'm very grateful to have him be great help to me.
MM
Michael Mcfalls
Jan 28, 2026
5.0
Was greeted early this am by Melanie. Had a rough night at work and was running on fumes. Phone was not charging and I was down to 15% battery.....Yikes!!!! Melanie greeted me promptly and jumped into action. Was able to troubleshoot my phone situation and deliver world class customer service. She was patient and understanding considering my lack of sleep and irritability. Seriously you all should hire more people like her....also a raise should be in order. Also will helped me last month and was just as awesome. Thanks Verizon
CB
Cindy Branson
Jan 16, 2026
5.0
I broke the screen on my phone this morning and it blanked the screen out. I needed a new phone anyway so I met with Magyn. She was a miracle worker! We hooked my old phone up to my laptop and somehow the screen showed back up! We could then move all my files, apps, etc to my new phone. I feel so much better now that that is fixed. Thank you SO much Magyn!!
LT
Lenore Threlkeld
Dec 23, 2025
5.0
Magyn is truly an asset to Verizon and provides customer service above and beyond. I had a seemingly unsolvable issue with my phone going directly to voicemail without ringing or showing a missed call. It took a lot of time, but she found the solution. She is exceptionally knowledgeable and a delight to work with as well!
MM
Maggie May
Dec 22, 2025
5.0
Huge thanks to Austin for helping me get my samsung phone replaced at the best price possible. Really grateful to have worked with him today. Thanks a bunch, man!
Where is the Verizon store located on Smokey Park Hwy?
The Verizon store is located at 159 Smokey Park Hwy, Asheville, NC 28806.
What are the operating hours of the Verizon store at 159 Smokey Park Hwy?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 6:30 PM.
What brands and devices can I find at the Verizon store on Smokey Park Hwy?
You can find devices from brands including Apple, Samsung, Motorola, Google, LG, HTC, and Asus, along with Verizon Wireless products and services.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup for your convenience.
How can I contact the Verizon store at 159 Smokey Park Hwy?
You can call the store at +1 828-668-5811 or email CustomerService@cellularsales.com for inquiries.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards as payment options.
Can I pay my Verizon bill in-store at the Cellular Sales location on Smokey Park Hwy?
Yes, customers can pay their Verizon bills in-store at this location.
What are some nearby places I can visit before or after shopping at the Verizon store on Smokey Park Hwy?
Nearby places include Starbucks for coffee, Yao Buffet Sushi Grill for dining, and Ingles Shopping Center for grocery shopping.
Are there any nearby transit or convenience services near the Verizon store?
Yes, there is a Speedway gas station and convenience store nearby, plus LibertyX Bitcoin ATM and several ATMs for financial services.
What fitness and automotive services are close to the Verizon store at 159 Smokey Park Hwy?
Planet Fitness gym is nearby for workouts, while Enterprise Rent-A-Car and Asheville Chevrolet offer vehicle rental and automotive services close to the store.
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