Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Asheville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
991 reviews
5 stars
891
4 stars
23
3 stars
17
2 stars11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Bobby received numerous accolades for his exceptional customer service, being described as helpful, knowledgeable, and friendly.
Problem Resolution
Several customers noted effective problem-solving, particularly with billing and device issues, often highlighting the assistance of managers like Jessica and Stanley.
Store Experience
Customers appreciated the overall store experience, citing a welcoming atmosphere and efficient service without pressure to upsell.
Staff Knowledge
Many reviews emphasized the staff's extensive knowledge about products and services, contributing to a smooth purchasing process.
- AEA. Michael Edwards2 days ago5.0Wonderful experience working with Avery and Caleb at Hendersonville Road, South Asheville location. Verizon is fortunate to have these two young men.
- RSRodney Smith3 days ago5.0Bob by was i credible in taking the time to straighten out some issue a with may account and settle me into the perfect plan. Many thank!
- TJTim B. Jr4 days ago5.0Wow! Bobby did some kind of job helping us with our upgrades. He was super patient and willing to help in anyway we asked. Thanks again Bobby. You need Verizon? Go see Bobby!
- LWLinda Williams6 days ago5.0As a senior citizen, I am so grateful to work with Caleb, who is knowledgeable, patient, and friendly. His help was immeasurable, and I am so excited about getting a new phone also!
- LSLiv StameyDec 12, 20255.0I went back 5 times within the month of upgrading to try and get help with a return label to send my old phone in and my problem never got resolved, they called customer service everytime and said it would be mailed to me because i guess it cant be printed/emailed in 2025. I called customer service 4 times myself in between going to the store and everytime it was "resolved" it still wasn't. Went to other verizons and were told that I needed to go back to where I purchased the device. Oh and my phone bill is $200 over what I was quoted. Cool. UPDATE: One of the managers, Jessica, was able to get in contact with me and help me get everything sorted. She was timely in her responses, and very helpful with getting my problems resolved. She gave clear communication, and solutions to all my problems. Thank you for reaching out and helping. Will definitely be back for this type of customer care.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Asheville?
The Verizon store is located at 1857 Hendersonville Rd., Asheville, NC 28803.
What are the operating hours of the Verizon store at 1857 Hendersonville Rd.?
The Verizon store is open Monday through Saturday from 8:30 AM to 8:30 PM, and Sunday from 10:30 AM to 6:30 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at this Verizon Authorized Retailer.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for your convenience.
Which smartphone brands are available at the Verizon store on Hendersonville Rd.?
The store offers smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What types of Verizon services can I get at this Cellular Sales location?
You can get Verizon wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, and mobile hotspot services.
What payment options does the Verizon store at 1857 Hendersonville Rd. accept?
The store accepts American Express, Discover, MasterCard, and Visa.
Are appointments required to visit the Verizon store at Hendersonville Rd.?
No, appointments are not required to visit this Verizon store; you can walk in anytime during business hours.
What nearby mobile phone stores are close to the Verizon store on Hendersonville Rd.?
Nearby mobile phone stores include Cellular Sales and T-Mobile, which can be convenient for comparing phone options and plans.
What nearby places can customers visit before or after shopping at the Verizon store?
Customers can visit places like Asheville Pizza and Brewing for dining, Massage Envy Spa Asheville South for wellness, or The UPS Store 3801 for mailing and printing services.
Are there any nearby fitness centers near the Verizon store at 1857 Hendersonville Rd.?
Yes, fitness centers like Anytime Fitness and Pure Barre are nearby, perfect for customers interested in health and wellness activities around the area.