Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,136 reviews
5 stars
1,519
4 stars
780
3 stars
362
2 stars
145
1 star
330
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Customers frequently noted issues with product availability, including low stock and misleading information about in-store inventory.
Delivery Issues
Numerous reviews highlighted significant problems with delivery and installation services, including delays and lack of communication.
Knowledgeable Staff
Some customers praised specific employees for their knowledge and helpfulness, indicating that experiences can vary widely depending on the staff member.
Frustration with Policies
Several reviews expressed frustration with store policies and the perceived lack of accountability from management.
- AKAnton Kritsun1 day ago2.0Lots of staff and none approached me while I was waiting by a locked display case. Went to the customer service table and asked for assistance and ended up waiting a little over 15 minutes next to the displace case I wanted to get an item from. Was shopping around and looking and saw this item 5070 ti inside a locked display case for $289. Went to checkout and it came to be almost $900. They wouldn't honor the price os $289, manager said it had the wrong price tag. Not sure cause the other cards next to it had similar prices around $300. All and all spent almost 30 minutes to get someone to help me get the item to just leave the store empty handed. Gave 2 star because the customer service worker was polite and made additional calls for assistance.
- SWScrappy WritesNov 8, 20255.0Went in terrified that I would have to plead with some bro at customer service to return a "wrong item" package, but Melody was so instantly apologetic, helpful, and calming. That queen soothed my nerves more than they'll ever know.
- QTQuinton TaylorNov 8, 20253.0Needed simple mini DP to DP and they didn't have it. Website said they did, so I wasted a trip there.
- DDDereckOct 30, 20251.0this best buy location sold me an "excellent condition" open box $600 computer monitor. I go to pick it up, there's no box, there's no cables, there's no power adapter and the remote control (yes it was supposed to come with one) wasn't there. Samsung doesn't even sell replacement power adapters for this. the manager couldn't explain why this was listed as excellent condition and couldn't resolve the problem either. refunded.
- IHIan HenryOct 27, 20251.0Do not come to this store. They will pressure you into buying their credit card. They are not even knowledgeable about technology. When I went in there was a woman who was frantically looking for help, but no one knew how to help her. I ended up doing their job for them. And was still pressured into getting their credit card. I wasn't even a customer. I was applying for a job.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Asheville, NC?
Best Buy Asheville is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Asheville offer curbside pickup service?
Yes, Best Buy Asheville provides curbside pickup services for customer convenience.
What types of products can I find at Best Buy Asheville?
You can shop for TVs, computers, appliances, and more at Best Buy Asheville.
Is Geek Squad support available at Best Buy Asheville?
Yes, Geek Squad support is available for expert advice and repair services at Best Buy Asheville.
Does Best Buy Asheville provide repair services for electronics?
Yes, they offer service repair support including electronics repair through Geek Squad.
What payment methods are accepted at Best Buy Asheville?
Best Buy Asheville accepts payments by debit cards and checks; cash payments are not required exclusively.
Where is Best Buy Asheville located?
Best Buy Asheville is located at 83 S Tunnel Rd, Asheville, NC 28805, United States.
Are there any shoe stores near Best Buy Asheville?
Yes, nearby shoe stores include GB Shoes Asheville, GB Shoes, Buckle, Shoe Station, and Vans which you can visit before or after shopping at Best Buy.
What dining options are available near Best Buy Asheville?
Nearby dining options include Panda Express for fast Chinese food, Charleys Cheesesteaks for sandwiches, and Island Pan for Caribbean cuisine.
Are there any other electronics or appliance stores close to Best Buy Asheville?
Yes, Carolina Vacuums & More and other Best Buy locations are near this Best Buy store, offering more options for electronics and appliances.