Verizon

3.8
818 reviews
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Business Details

1304 E Dixie Dr, Asheboro, NC
27203, United States
(336) 625-1896
https://www.verizon.com/stores/details/north-carolina/asheboro/asheboro-354608
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About

Cell Phone StoreElectronics Store
Visit our store at Asheboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
1304 E Dixie Dr, Asheboro, NC
27203, United States

Hours

Reviews

3.7
601 reviews
5 stars
313
4 stars
78
3 stars
52
2 stars
37
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees like Ashley and Tiffany received high praise for their helpfulness, others were criticized for being rude and unhelpful.

Sales Practices

Several customers reported feeling misled by sales tactics, particularly regarding promotions and pricing, leading to dissatisfaction with the overall experience.

Staff Professionalism

While some staff members were noted for their professionalism and knowledge, others were described as dismissive or unprofessional, impacting customer trust.

Wait Times

Customers experienced varying wait times, with some reporting long waits and inadequate staffing during busy periods.

Store Environment

The store environment received positive feedback for being friendly and welcoming, although some customers felt the focus was too heavily on sales rather than assistance.
  • TT
    Torrie
    Nov 4, 2025
    5.0
    Ashley was amazing, explained everything in detail!
  • LC
    Luke Cross
    Oct 26, 2025
    1.0
    The only way this place could have anything higher than a 1 star review is because they asked for it. Highly suggest avoiding this place at all cost
  • SC
    scottie cheek
    Oct 15, 2025
    1.0
    Horrible customer service. Go to another carrier or at least go to a Verizon store in Greensboro where they appreciate their customers. Tried to take care of a bill for a watch line that was moved to a different carrier and they keep billing me even though I no longer have an account with them. The guy they sent out just talked in circles and said I could call customer support which is useless . The guy had a bad attitude and just mumbled when I pointed out that he was not offering assistance or solutions.Do yourself a favor and spend your money anywhere else. I was a Verizon customer for over 20 years and do not regret moving to another carrier.
  • KC
    Kelly Clay
    Oct 4, 2025
    5.0
    Ashley was awesome she is a 10/10 she helped me get the phone I wanted she has great communication skills and deserves a raise
  • MP
    MICKEY PROSSER
    Sep 27, 2025
    5.0
    Thank You Tiffany for providing excellent customer service for my wife and myself. We made a friend and got expert advice on renewing our contract and upgrading our phones. You don't find this kind of customer very often anymore but we felt welcomed and appreciated even the Assistant Manager Kyle was walking around making sure people were being taken care and the entire staff was cordial and pleasant.
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Frequently Asked Questions About Verizon

What are the store hours for Verizon in Asheboro?

The Verizon store in Asheboro is open from 10:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 7:00 PM on Saturday, and 10:00 AM to 5:00 PM on Sunday.

What services does the Verizon Asheboro store offer?

The store offers mobile plans, wireless Internet plans, voice plans, and sells business cell phones, tablets, laptops, and mobile hotspots.