Business Details
325 Airport Rd, Arden, NC
28704, United States
Certified by Verizon • Feb 22, 2026
(828) 684-9140
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/north-carolina/arden/south-asheville-1161258
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Arden for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
614 reviews
5 stars
349
4 stars
93
3 stars
43
2 stars
23
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their patience and knowledge, while others were criticized for rudeness and lack of assistance.
Employee Performance
Several employees, particularly Andrew, Abby, and Paige, were highlighted for their exceptional service, while others, like Robert, received negative feedback for their demeanor.
Wait Times
Customers frequently reported long wait times, with some expressing frustration over being ignored or having to wait excessively.
Problem Resolution
While some customers had positive experiences with problem resolution, others faced significant challenges and dissatisfaction with how issues were handled.
- AUAngela UnderwoodFeb 13, 20265.0Andrew, Verizon rep at the Airport Rd Corporate Store, Arden, NC, was AWESOME!! He was patient, professional, and extremely knowledgeable in helping me with my concern. Thank you, Andrew!!
- LJLinda JacksonFeb 12, 20265.0Great help from Andrew!
- BMBetty McKayFeb 12, 20265.0So great to work with. Andrew was so helpful
- AJa jJan 18, 20265.0Andrew was extremely patient and professional assisting me with technical assistance for my watch. I am so grateful for his support and patience.
- BSBradley SchmidtJan 13, 20265.0Bobby was very helpful and patient with us getting new phones. He helped us get our maximum discounts on the phones, it went from $830 to $1100 discount per phone. He also helped us get our teacher discounts on service
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Certified February 22, 2026Yext Knowledge Graph
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