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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,173 reviews
5 stars
1,226
4 stars
481
3 stars
198
2 stars
78
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and long wait times.
Product Issues
Several customers experienced issues with product availability and condition, particularly with open box items and online orders.
Store Experience
Customers noted a lack of staff availability during peak hours, leading to frustration and long wait times.
Geek Squad
Experiences with Geek Squad services were varied, with some customers expressing satisfaction while others reported inefficiencies and poor communication.
Overall Satisfaction
While some customers expressed loyalty and positive experiences, others indicated significant dissatisfaction and vowed not to return.
- JGJeff GilletteNov 15, 20251.0I purchased a mantle mount for my TV. Over $800 for the install and all. The guys came. He complained that the store didn’t tell him what it was. Asked why I wanted it , complained a lot how hard it was going to be. I asked him why he was giving attitude that I did not care that the store didn’t tell him and did not care how hard it was that I paid for the service offered. He told me that I had an attitude too. Told me that the store and other geek squad guys did not know this but he reserved it and it could be a fire hazard that would void out fire insurance. He went out for tools, left and cancelled the order. His name is Andrew. If Andrew comes for you watch him. Finally. I rebooked the service and the price went up $40 and I had to play that for now.
- MSMark SpencerNov 13, 20255.0I took my daughter there to buy her a computer for school. The salesman approached us to help, informed us of what he felt were the best choices and then left us to make our decision. Overall it was an excellent experience.
- SPSean PeggNov 12, 20254.0Well we all know Best Buy is a little jacked up on their prices and no doubt they carry good products and the other day will probably be the first time I've ever had a little bit of a beef with them I bought $1,000 phone I have to wait about 4 days to get it in the meantime I find out that the newest version is coming out in just a day or two and I know they know this so they got full price for the older one while getting ready to receive the newest version that my friend doesn't make for good business in my eye
- HPHannah PetersenNov 10, 20255.0Best Buy in Arden is my favorite! They are always helpful and have lots of great options.
- LBLissa BellNov 4, 20255.0I went to pick out a washer and dryer set tonight at around 4-5pm and got everything I wanted and needed. Major shoutout to Landon who gave me all the help I needed!! He helped me find exactly what I was looking for and get all the extras that would make getting the washer and dryer set delivered, installed and protected as smoothly and easy as possible!! He went above and beyond!! Please give Landon a raise!! He’s doing a wonderful job!! 😁
Frequently Asked Questions About Best Buy
Where is Best Buy located in Arden, NC?
Best Buy is located at 10 McKenna Rd, Arden, NC 28704, USA.
What are the regular store hours for Best Buy in Arden?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Arden offer curbside pickup services?
Best Buy Arden offers curbside pickup services to make shopping convenient for customers.
What product categories can I shop for at Best Buy in Arden?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Arden.
Can I get repair services at Best Buy Arden?
Yes, Best Buy Arden offers repair services including Geek Squad support for your electronics.
Does Best Buy Arden accept debit cards and checks as payment methods?
Yes, Best Buy Arden accepts debit cards and allows payment by check.
Are appointments required for shopping or services at Best Buy Arden?
No, appointments are not required to shop or receive services at Best Buy Arden.
What nearby dining options are available close to Best Buy Arden?
Nearby dining options include Lone Star Steakhouse, Cracker Barrel Old Country Store, CASA TORRES Mexican Restaurant, Pizza Hut Express, and Starbucks, great for grabbing a meal before or after your visit.
Are there nearby fitness or wellness centers near Best Buy Arden?
Yes, fitness centers such as f45 and F45 Training South Asheville, as well as beauty and spa locations like Charlotte Tilbury and Ulta Beauty, are near Best Buy Arden for your wellness needs.
What other stores and services are conveniently located near Best Buy in Arden?
Shoppers can also find Rack Room Shoes, Old Navy, Arden Family Dental, and Sylvan Learning of Arden nearby, making the area a hub for shopping, dental care, and education services.