Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Apex, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
931 reviews
5 stars
741
4 stars
64
3 stars
20
2 stars
14
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Briana, Alex, and Caleb.
Long Wait Times
Several reviews mentioned long wait times to receive service, with some customers feeling ignored or overlooked during their visits.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences related to deceptive practices and poor service.
Store Environment
The store was described as understaffed at times, leading to frustration among customers regarding service efficiency.
- DBDaniel Baylis2 days ago5.0Liz was very experienced and knowledgeable at her craft. She walked us through the entire process without any issues!
- JHJennifer HicksDec 30, 20255.0Alex at the Apex store was awesome. He was given lots of curve balls but handled each on with a calm and warm tone. He was quick, gave full attention, and got us to the finish line for 4 phones!
- KMKim MacClurgDec 27, 20255.0Caleb was extremely patient and kind with my many questions. Very thankful for him!
- DSDoug SimpsonDec 21, 20255.0Hello, I want to say the Apex store is awesome. They got me a phone when the online store said that they would have a phone ready for me and it wasn’t there but APEX store found a phone for me. I wanna praise the Apex store.
- JPJ Allan PhillipsDec 21, 20251.0You go in and wait and wait and wait. Someone may check you in....or not. More likely some guy comes around after you've been there for 10 minutes and signs in everyone who came in after you. The Cary and Holly Springs stores are far better and quicker.
Frequently Asked Questions About Verizon
What products does Verizon in Apex, NC offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Apex, NC?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Apex, NC provide in-store pickup?
Yes, Verizon offers in-store pickup services for your convenience.
What payment methods are accepted at Verizon in Apex, NC?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands are available at the Verizon store in Apex?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and others.
What services does Verizon in Apex provide?
Services include new lines, upgrades, new devices, and accessories.
How can I contact Verizon in Apex by phone or email?
You can call them at +1 919-267-3708 or email Info@victra.com.
Is there a nearby gym I can visit before or after shopping at Verizon in Apex?
Yes, Peak City Gym is nearby, offering sports and fitness facilities to stay active around your Verizon visit.
Where can I grab a meal near Verizon in Apex?
You can visit Moe's Southwest Grill, El Rey del Taco, or ZENSHI Handcrafted Sushi, all close to Verizon for a variety of dining options.
Are there convenient places to get coffee near Verizon in Apex?
Yes, Starbucks is nearby, great for a coffee break before or after your Verizon visit.