Verizon

4.0
448 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Albemarle for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
830 Nc 24 27 Byp E, Albemarle, NC
28001, United States

Hours

Reviews

4.0
329 reviews
5 stars
198
4 stars
41
3 stars
27
2 stars
14
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and lack of assistance.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with technical issues, although there were instances of unhelpfulness.

Wait Times

Customers frequently mentioned long wait times, with some expressing frustration over delays in service.

Store Management

There were complaints about management not assisting customers and staff being unresponsive, impacting overall service quality.
  • AF
    Alice Freeman
    Dec 31, 2025
    5.0
    Staff was very helpful and friendly
  • JS
    JT Smith
    Dec 20, 2025
    1.0
    Asked me if I needed help I said yes she said ok and then walked off no help at all
  • JL
    Jene Luther
    Nov 28, 2025
    5.0
    Went in for phone upgrades for my daughter, granddaughter, and myself. Jon was very friendly and knowledgeable about everything we asked him. Highly, highly recommend Jon for anything you might need from Verizon.
  • HH
    Hiro Hamada
    Oct 9, 2025
    5.0
    Ricky helped us out after having called into corporate, and took great care of us! I come exclusively to this shop and will continue from here on. Fast, professional, knowledgeable, and courteous 5/5!
  • LF
    Lunatic Fringe
    Sep 13, 2025
    1.0
    Not a fun experience at all. It feels like you’re buying a used car. They greet you at the door and then leave you waiting for a staff member to assist you. In the mean time you’re sitting there watching employees watch you who aren’t helping customers. Walked out. I’ll just do what I need online I guess

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Albemarle?

You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and accessories.

What are the store hours for the Verizon location in Albemarle?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.