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Verizon

4.0
(448 reviews)

Business Details

830 Nc 24 27 Byp E, Albemarle, NC
28001, United States
(704) 986-6424

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Albemarle for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
830 Nc 24 27 Byp E, Albemarle, NC
28001, United States

Hours

Reviews

4.0
448 reviews
5 stars
281
4 stars
50
3 stars
30
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with technical issues, although there were instances of unhelpfulness noted.

Wait Times

Customers frequently mentioned long wait times, with some expressing frustration over delays in receiving assistance.

Store Management

There were complaints about management's lack of involvement in customer service, with some customers feeling ignored or poorly treated.
  • AF
    Alice Freeman
    Dec 31, 2025
    5.0
    Staff was very helpful and friendly
  • JS
    JT Smith
    Dec 20, 2025
    1.0
    Asked me if I needed help I said yes she said ok and then walked off no help at all
  • JL
    Jene Luther
    Nov 28, 2025
    5.0
    Went in for phone upgrades for my daughter, granddaughter, and myself. Jon was very friendly and knowledgeable about everything we asked him. Highly, highly recommend Jon for anything you might need from Verizon.
  • HH
    Hiro Hamada
    Oct 9, 2025
    5.0
    Ricky helped us out after having called into corporate, and took great care of us! I come exclusively to this shop and will continue from here on. Fast, professional, knowledgeable, and courteous 5/5!
  • LF
    Lunatic Fringe
    Sep 13, 2025
    1.0
    Not a fun experience at all. It feels like you’re buying a used car. They greet you at the door and then leave you waiting for a staff member to assist you. In the mean time you’re sitting there watching employees watch you who aren’t helping customers. Walked out. I’ll just do what I need online I guess

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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