Verizon

4.4
392 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Aberdeen’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
200 Aberdeen Pines St, Aberdeen, NC
28315, United States

Hours

Reviews

4.4
389 reviews
5 stars
304
4 stars
31
3 stars
8
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by specific associates like Ivory, Jessica, and Tim, highlighting their knowledge, patience, and willingness to help.

Staff Knowledge

Several reviews noted the staff's expertise and ability to answer questions thoroughly, contributing to a positive customer experience.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with certain staff members, indicating inconsistency in service quality.

Long Wait Times

Customers frequently mentioned long wait times in-store, which detracted from their overall experience despite the helpfulness of the staff.
  • JM
    Joey Medina
    Jan 4, 2026
    5.0
    THEY HELP ME RESET MY PHONE
  • SH
    Sarah Howe
    Jan 2, 2026
    3.0
    Rude staff. Unhelpful.
  • TL
    Tamieka Lesh
    Dec 13, 2025
    5.0
    Jessica was an amazing associate I appreciate her help
  • NL
    Nerissia Leach
    Dec 9, 2025
    1.0
    Ppl need to get back in stores. And start calling call centers and get these BUISNESSES hiring ppl! NO MORE AI and CHAT BOTS! WE ARE GOING TO LOSE JOBS! I hate it I know others must too! Constantly being on loops with automated voice machines. Issues with my phone and waiting long BC THERE ARE NOT ENOUGH WORKERS! if we don’t get it together. All jobs will be taken over and where does that leave US! Verizon needs to treat it customers better. And stop ignoring its consumers needs bc they are greedy. They are gonna find out sooner then later a world with no ppl means no BUISNESSES. Ppl are lazy and comfortable and rather do it online but it’s not better. It’s causing buisnesses to not have jobs. We are making jobs less than none.
  • PM
    Philip Miller
    Nov 13, 2025
    5.0
    I rarely take the time to write reviews as I find service is usually satisfactory.. nothing great.. but nothing terrible either. However, I feel compelled to highlight the outstanding service that I received from Ivory tonight. Verizon of Aberdeen - you have an absolute gem there. Hold on to her for as long as you can. If only everyone in the world approached their work as she does. She's clearly invested herself in Verizon as I asked about several ideas and options with my account and she had all the answers. She listened to me and genuinely cared about helping me get the service that I wanted. She also has the dying gift of clear and concise communication. My view of Verizon has been elevated greatly due to her commitment. If you are heading into Verizon in Aberdeen, be sure to ask for Ivory.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Aberdeen?

The Verizon store is located at 200 Aberdeen Pines St, Ste A, Aberdeen, NC 28315.

What are the Verizon store hours in Aberdeen?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.