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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,593 reviews
5 stars
848
4 stars
387
3 stars
178
2 stars
63
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual employees for their helpfulness and knowledge, there were numerous complaints about poor customer service experiences, particularly with the call center and Geek Squad.
Product Availability
Several reviews noted issues with stock levels, with customers frequently finding items out of stock or not available, leading to frustration.
Repair Services
Customers expressed dissatisfaction with the Geek Squad's repair services, citing delays, miscommunication, and inadequate support for issues with purchased products.
Store Experience
The store environment received mixed reviews, with some customers appreciating the helpful staff while others criticized the layout and lack of sufficient employees to assist.
Positive Employee Interactions
Despite some negative experiences, many customers highlighted specific employees who provided excellent service, indicating that staff performance can vary significantly.
- JKJoshua Kim4 days ago3.0It's a comfortable place to shop. However, it is difficult to find an employee to get help.
- LKLady KorieNov 15, 20255.0I'm a Twitch Streamer and my PC glitched on me, I came to see Geek Squad to see about fixing it and talked to Dawson. They were so helpful and able to get the PC working again. Thank you Geek Squad now I can get back to streaming and gaming!
- SSShannon StewartNov 9, 20252.0Stood in line 10 minutes and no one at register. Employees walking all around and no one would help customers on floor. This is the worst Best Buy for customer service.
- ARAlicia ReedNov 7, 20251.0Went there last month is get my cellphone’s battery serviced and was scheduled another day to get it actually serviced after they ran diagnostics. I was scheduled for a Friday just to go there and tell me that they don’t do that service on Fridays. They said that I should’ve received a call beforehand about it, which I didn’t. It was a waste of time and gas. So I had to come in a third time to finally get it done. I didn’t know that it would take hours to do it too so that would’ve been a nice heads-up too. I’ll go somewhere else next time.
- BKBrennan KellyOct 24, 20255.0Came in to get a diagnostic/repair service on my Mac laptop, it said online that Best Buy does all the same services as Apple and even matches their prices but this is unfortunately not true, they actually don’t do any work on the computers or tablets themselves, they send them to Apple for you but only if you have Apple Care, my laptop is almost 10 years old now so I probably don’t have Apple Care so in terms of the services the store provides (especially in relation to what it says they do online), this is a pretty negative experience — Dawson though is phenomenal, he worked with other customers while also working with me, was balancing both projects while making sure everyone was attended to, he was incredibly informative about their lack of services and the next steps I should take going forward on my own, recommended a local service shop that will be able to do the repair, and he kept a great attitude the entire time even though he was so late into his shift. Unfortunate that Best Buy does not provide these services but Dawson provided great service, he should absolutely be recognized for his work ethic and commitment to the customer.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Aberdeen, NC?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Aberdeen.
What are the operating hours for Best Buy in Aberdeen?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Aberdeen offer curbside pickup or in-store shopping?
This Best Buy offers in-store shopping and same-day pickup, but it does not provide curbside pickup.
Can I get my electronics or appliances repaired at Best Buy in Aberdeen?
Yes, Best Buy in Aberdeen offers expert Geek Squad support and repair services for electronics and appliances.
Where is Best Buy located in Aberdeen?
Best Buy is located at 11088 N US Highway 15 501, 100 Aberdeen Commons, Aberdeen, NC 28315.
How can I contact Best Buy in Aberdeen?
You can contact Best Buy Aberdeen by calling +1 910-693-2745.
What other electronics or phone stores are near Best Buy Aberdeen?
Nearby places include U.S. Cellular for mobile phones and accessories, and Geek Squad for IT and computer repair services.
Are there dining options near Best Buy Aberdeen?
Yes, nearby dining options include The Honey Baked Ham Company and First Watch, a breakfast and brunch restaurant.
Which pet care stores and services are close to Best Buy Aberdeen?
PetSmart and Banfield Pet Hospital are nearby, offering pet supplies and veterinary services.
What are some other shopping options near Best Buy Aberdeen?
Nearby stores include Rack Room Shoes, Bed Bath & Beyond, Burlington, T.J. Maxx, and Ross Dress for Less for clothing, shoes, and home goods.