Best Buy Express

4.6
319 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
519 Westmorland Rd, Saint John, NB
E2J 3W9, Canada

Hours

Reviews

4.6
319 reviews
5 stars
253
4 stars
30
3 stars
23
2 stars
6
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Martin, Felipe, and Tim, received high praise for their helpfulness, knowledge, and friendly demeanor, contributing to many positive customer experiences.

Product Knowledge

Customers appreciated the staff's expertise in guiding them through product options and plans, often leading to better deals and solutions.

Negative Experiences

Some customers reported frustrating experiences with the return policy and dismissive attitudes from certain employees, leading to dissatisfaction.

Overall Satisfaction

Despite some negative feedback, many customers expressed high levels of satisfaction with their visits, often highlighting specific employees who made their experience enjoyable.
  • AM
    Aimee Merritt
    1 day ago
    5.0
    My 8 year old son and I had an amazing experience shopping at this location thanks to Carolyne. My son had his own money to spend and they connected over common interests in gaming. We left with a new keyboard and a very happy kid. Thanks so much for making his day! Top notch customer service.
  • JT
    Justin Tsang
    Jan 4, 2026
    5.0
    I've been there a few times since they've opened this location and the staff have been very helpful and curteous every time, with one time going above and beyond to help me check if another internet provider would suit my needs.
  • TF
    Torgeir Strand Fjelnset
    Dec 7, 2025
    5.0
    Utmerket service fra Mr.Manan 👍
  • PA
    Precious Aborode
    Dec 1, 2025
    5.0
    I had an excellent experience at the store, thanks to Shawn! He assisted me with getting my new phone, and his customer service was outstanding. Shawn was very nice, demonstrated excellent communication skills, and was incredibly friendly throughout the entire process. His positive attitude and helpfulness made the experience enjoyable. I highly recommend seeking Shawn's assistance if you visit the store. Thank you, Shawn, for your exceptional service!
  • DB
    David Burnett
    Nov 26, 2025
    5.0
    Super great staff and support

Frequently Asked Questions About Best Buy Express

What are the operating hours of Best Buy Express in Saint John?

Best Buy Express is open Monday from 10:00 to 18:00, Tuesday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 17:00.

Where is Best Buy Express located in Saint John?

It is located at 519 Westmorland Rd, Mcallister Place, South Entrance, Saint John, NB, E2J 3W9, Canada.