Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
665 reviews
5 stars
212
4 stars
237
3 stars
88
2 stars
30
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers feeling ignored or receiving inadequate assistance from staff.
Staff Availability
Customers frequently noted a lack of staff on the sales floor, leading to long wait times and frustration when seeking help.
Product Knowledge
Several reviews indicated that staff members lacked knowledge about products, resulting in incorrect recommendations and dissatisfaction.
Store Experience
While some customers had positive experiences with specific employees, many reported a general decline in service quality and engagement from staff.
Delivery Issues
Customers expressed frustration with delivery delays and issues with orders, including receiving damaged items and difficulty obtaining refunds.
- SDsophia daltonNov 13, 20255.0Ricardo was super helpful and friendly with helping me buy a smart watch!
- ASAadi SOct 20, 20251.0Customer service is a dissapointment truly. Been going here from 2020 and still the staff is as good as a signboard.
- VMVictoire MOct 11, 20251.0Went in store on Prospect St, Fredericton @ 4:50 on Saturday, Oct 11, 2025. Saw 2 employees tied up with customers. Saw 2 other employees that were not. One saw me twice & walked by me. I left disgruntled & figured it was because I had arrived there late & they must be closing @ 5 & didn't want to wait on another customer, but they could have told me that, instead of ignoring me. I decided to check their hours online. They're actually open until 6 pm. I went back in & was still ignored . This time only 1 employee was tied up with a customer! I stood and waited for 10 min. I left AGAIN very very disgruntled again!! Usually, they bother the crapp out of you, when you go in there, or at least the last time I shopped there, that was the case. They just lost a 95" screen TV sale! I don't know if I will ever go back there! So infuriated right now! What a waste of time.
- AHashley hoeySep 27, 20251.0Only 2 people working on a Saturday afternoon. Literally yelled outloud "can someone come help me" someone did come right away but I got dirty looks from 20 plus people that had been wandering around wat longer than me trying to find someone. When I went to pay for my $2000+ purchase the cashier was surprisingly one of the worst people I have ever dealt with in retail situation. I left in the middle of the transaction bc she didn't seem to want to let me buy the PC i had brought to the cash........it was weird, I'm going to think about this interaction while trying to fall asleep for the rest of my life. 1 out of 5 stars, do not recommend
- SBScott BarkerSep 22, 20251.0Trying to talk to someone is impossible. Toll free number is totally automated. Call the local number and it just refers you to toll free number. Customer service needs to be reevaluated.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy Fredericton?
Best Buy Fredericton is open Monday to Saturday from 10:00 AM to 8:00 PM, Sundays from 11:00 AM to 6:00 PM, with some variations on holidays.
Where is Best Buy Fredericton located?
Best Buy Fredericton is located at 1220 Prospect St., inside Fredericton Mall, Fredericton, NB E3B3C1, Canada.
Does Best Buy Fredericton offer in-store pickup and delivery services?
Yes, Best Buy Fredericton offers in-store pickup, curbside pickup, and delivery services.
What types of products can I find at Best Buy Fredericton?
You can find computers, accessories, mobile devices, TVs, home theatre systems, video games, and various other electronics at Best Buy Fredericton.
Is there a Geek Squad for technology support at Best Buy Fredericton?
Yes, Best Buy Fredericton has in-house Geek Squad Agents for technology issues, including repairs and device protection.
What payment options are accepted at Best Buy Fredericton?
Best Buy Fredericton accepts American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Is Best Buy Fredericton wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, but does not have a wheelchair accessible elevator.
Are there any restaurants near Best Buy Fredericton where I can eat before or after shopping?
Yes, nearby restaurants include Boston Pizza, Booster Juice, Dairy Queen Grill and Chill, KFC, STUFT Burger Bar and Poutinerie, Brass Rail Restaurant, and Bento Sushi, perfect for dining around your Best Buy visit.
Where can I find financial services near Best Buy Fredericton?
Nearby financial services include RBC Royal Bank, John Murray RBC Mortgage Specialist, RBC Insurance, Money Mart, BMO Bank of Montreal, Allstate Insurance Company Of Canada, Western Union, and TD Canada Trust ATM.
Are there other electronics or mobile stores near Best Buy Fredericton?
Yes, nearby you can find another Best Buy Canada in Fredericton Mall and Rogers telecommunications store for mobile phones and internet services.