Best Buy

3.9
2038 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2640 N Reserve St, Missoula, MT
59808, United States

Hours

Reviews

3.9
2,038 reviews
5 stars
958
4 stars
503
3 stars
280
2 stars
102
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for helpfulness while others are criticized for rudeness and lack of support.

Product Availability

Frequent complaints about low inventory and mismatched online stock, leading to customer frustration.

Geek Squad Experience

Geek Squad staff received positive feedback for their assistance, but there are also reports of poor service and unresolved issues.

Store Organization

Store layout and organization received mixed reviews; some customers found it clear and easy to navigate, while others reported disorganization.

Delivery Issues

Significant complaints regarding delivery scheduling and communication, with customers experiencing delays and lack of updates.
  • MG
    Mani Gomez
    Nov 3, 2025
    5.0
    Great to have helpful workers and a warranty on most everything you get there.
  • KS
    Kania Smith
    Nov 1, 2025
    1.0
    This store is absolutely useless. If you don’t want help this Is the place to go
  • PR
    Paulo Rosignoli
    Oct 29, 2025
    5.0
    Staff is prompt and friendly, sectors are overall clear to navigate by, store is well organized and with a wide range of brands and products.
  • MH
    Malayia Hill
    Oct 26, 2025
    5.0
    staff is helpful
  • NL
    Nat Lewis
    Oct 16, 2025
    1.0
    They sold me a broken Samsung washer and refused to repair it. Every time they sent someone over, i waited days only to find that nobody was coming or repaired the device locally. I will never purchase from this location or best buy ever again. I have never had broken appliance unloaded on me with so little support or even assistance returning. With 5 kids this was more than an inconvenience. Heed my warning, they also repackage returned equipment as new, as noticed from a ps5 pro i purchased earlier, i didnt bring it up as it functioned properly , just bad practice and again awful support.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Missoula?

Best Buy offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.

What are the store hours for Best Buy in Missoula?

The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.