Mixed reviews on customer service; some staff are praised for helpfulness while others are criticized for rudeness and lack of support.
Product Availability
Frequent complaints about low inventory and mismatched online stock, leading to customer frustration.
Geek Squad Experience
Geek Squad staff received positive feedback for their assistance, but there are also reports of poor service and unresolved issues.
Store Organization
Store layout and organization received mixed reviews; some customers found it clear and easy to navigate, while others reported disorganization.
Delivery Issues
Significant complaints regarding delivery scheduling and communication, with customers experiencing delays and lack of updates.
MG
Mani Gomez
Nov 3, 2025
5.0
Great to have helpful workers and a warranty on most everything you get there.
KS
Kania Smith
Nov 1, 2025
1.0
This store is absolutely useless. If you don’t want help this Is the place to go
PR
Paulo Rosignoli
Oct 29, 2025
5.0
Staff is prompt and friendly, sectors are overall clear to navigate by, store is well organized and with a wide range of brands and products.
MH
Malayia Hill
Oct 26, 2025
5.0
staff is helpful
NL
Nat Lewis
Oct 16, 2025
1.0
They sold me a broken Samsung washer and refused to repair it. Every time they sent someone over, i waited days only to find that nobody was coming or repaired the device locally. I will never purchase from this location or best buy ever again. I have never had broken appliance unloaded on me with so little support or even assistance returning. With 5 kids this was more than an inconvenience. Heed my warning, they also repackage returned equipment as new, as noticed from a ps5 pro i purchased earlier, i didnt bring it up as it functioned properly , just bad practice and again awful support.