About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Helena, MT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
289 reviews
5 stars
260
4 stars
10
3 stars3
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Joey, Chad, and Kody for their helpfulness and knowledge.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to resolve issues efficiently, with several reviews specifically mentioning the staff's understanding of products and services.
Wait Times
Several reviews indicated frustration with long wait times and staffing issues, suggesting that the store may need to improve its staffing levels to better serve customers.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with specific interactions or issues, particularly regarding service delays and product availability.
- WPWilliam ParsonsNov 28, 20255.0Joey and the team were EXCELLENT! I came to switch over 5 lines and add a sixth, then with the Black Friday deals we added two Apple Watches and 2 IPads, for a total of 10 lines. It took a little time, but they were great, Joey even skipped his lunch break to help us. And I could not be happier or say more about Joey. Amazing service.
- PMPosty MTNov 1, 20251.0Walked in to get an upgrade with an hour left to close, lady told me she had my phone I wanted but didn’t have the time to upgrade me.
- JHJan HernandezSep 13, 20255.0Soooo much better than the Main Verizon store!
- CBCatherine Van BilsenSep 8, 20255.0Kylee knows her business and got us set up with everything we needed. Also Chad the manager is very knowledgeable!! Thank you guys
- DLDeanna LinkenbachSep 5, 20255.0Joey was extremely helpful, knowledgeable and friendly when we came in this location. His customer service is top rate and it was a pleasure to do business with him at this Verizon! We will go back again!
Frequently Asked Questions About Verizon
What products and services does Verizon in Helena offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection, along with new lines, upgrades, and accessories.
What are the store hours for Verizon in Helena?
The store is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Verizon in Helena support in-store pickup?
Yes, Verizon offers in-store pickup service for your convenience.
Which payment options are accepted at Verizon in Helena?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices and accessories can I find at Verizon in Helena?
You can find devices and accessories from Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Otterbox, PureGear, and Urbanista.
Is there free Wi-Fi available at Verizon in Helena?
Yes, free Wi-Fi is available at the store for customers.
Where is Verizon located in Helena, and how can I contact them?
Verizon is located at 1429 11th Ave, Helena, MT 59601. You can contact them at +1 406-457-7394 or via email at Info@victra.com.
What nearby dining options are available near the Verizon store in Helena?
Nearby dining options include Nevaeh's (American and Mexican Tex-Mex), Dirty Dozen Fresh Donuts, Planet Gyros (Greek and Middle Eastern), Copperline Smashburger, Taco Bell, and Papa Murphy's Take 'N' Bake Pizza.
Are there any local shops near Verizon that offer complementary products or services?
Yes, nearby shops include Cricket Wireless Authorized Retailer for mobile phones, Nomad Skate for sporting goods and bicycles, and Montana Flag and Pole for fashion and home accessories.
What nearby services can customers access around Verizon in Helena?
Nearby services include Kevin E Miller DDS for dental care, Capital City Nutrition cafe, and Lavender & Iron Fine Line Tattoo for tattoo and piercing services.