Business Details
1429 11th Ave, Helena, MT
59601, United States
Certified by Verizon • Feb 22, 2026
(406) 457-7394
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Helena, MT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
292 reviews
5 stars
262
4 stars
10
3 stars3
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Joey, Chad, and Kody for their exceptional service.
Staffing Issues
Several reviews noted long wait times and inadequate staffing, leading to frustration among customers who experienced delays in receiving assistance.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, with many highlighting the thoroughness and patience of employees when addressing questions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding communication issues and service delays.
- EBEli BuchmillerJan 17, 20265.0Joey was extremely helpful courteous and prompt with everything much much better experience than the main branch for sure. I will send anybody that has to deal with Verizon to see Joey
- WPWilliam ParsonsNov 28, 20255.0Joey and the team were EXCELLENT! I came to switch over 5 lines and add a sixth, then with the Black Friday deals we added two Apple Watches and 2 IPads, for a total of 10 lines. It took a little time, but they were great, Joey even skipped his lunch break to help us. And I could not be happier or say more about Joey. Amazing service.
- PMPosty MTNov 1, 20251.0Walked in to get an upgrade with an hour left to close, lady told me she had my phone I wanted but didn’t have the time to upgrade me.
- JHJan HernandezSep 13, 20255.0Soooo much better than the Main Verizon store!
- CBCatherine Van BilsenSep 8, 20255.0Kylee knows her business and got us set up with everything we needed. Also Chad the manager is very knowledgeable!! Thank you guys
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Certified February 22, 2026Yext Knowledge Graph
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