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Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.4
215 reviews
5 stars
163
4 stars
17
3 stars
8
2 stars
5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their empathy and compassion during difficult times, especially in end-of-life situations.
Staff Professionalism
The majority of reviews highlighted the friendliness, helpfulness, and professionalism of the staff and veterinarians.
High Costs
Several customers expressed concerns about the high prices for services, with some feeling that the costs were not justified by the quality of care.
Mixed Experiences
While many had positive experiences, some customers reported dissatisfaction with communication and care, particularly in emergency situations.
Clean Facility
Customers noted that the facility was clean and well-maintained, contributing to a positive overall impression.
- RNRobin NagelDec 3, 20254.0Expensive but clean and thorough.
- ACAbigail CombsAug 20, 20251.0I had one of the most heartbreaking experiences of my life at VCA Amherst Animal Hospital in Butte, MT and feel strongly that other pet owners deserve to know what happened. On August 4th, 2025, I rushed my 8-year-old bunny, Oreo, to Amherst after finding him lethargic. Dr. Garrett Mussmann was incredibly compassionate and honest with me, explaining that Oreo was in pain and helping me make the very difficult decision to let him go. For that, I am deeply grateful. Unfortunately, my experience with one of the vet techs was the exact opposite. In the middle of my grief, I was handed paperwork while sobbing over Oreo, told payment options were limited, and later refused service when I returned just 10 minutes later with the full balance. I was assured that if I paid quickly, Oreo’s remains would be cremated right away — but that did not happen. Instead, I later discovered that Oreo was left in a freezer for 8 days because paperwork was not completed until August 12th. During this time, I called multiple times and was reassured he had already been cremated, which turned out to be untrue. Only when I spoke with Sabrina (who was kind and actually took the time to investigate) did I finally learn the truth. This negligence and lack of compassion made an already devastating situation so much harder. Oreo was my baby for nearly 8 years, and he deserved dignity and care in his final moments. While I want to thank Dr. Mussmann and Sabrina for their professionalism and compassion, I cannot overlook the trauma caused by the mishandling of Oreo’s aftercare. I hope Amherst takes accountability and ensures no other grieving pet owner has to go through this.
- STSteven TubbsAug 12, 20255.0Staff was real nice and helpful.
- CRCarol ReedJul 31, 20255.0Good boarding experience when I unexpectedly had to be out of town! Friendly staff, including the weekend kennel crew!
- JAJennifer AllenJun 9, 20225.0Very knowledgeable and super sweet to both of my dogs. Really adore this Vet office and all its staff!
Frequently Asked Questions About VCA Amherst Animal Hospital
What are the business hours of VCA Amherst Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays except for boarding pick up times from 10:00 AM to 11:00 AM and 5:00 PM to 6:00 PM.
Does VCA Amherst Animal Hospital offer boarding services for pets?
Yes, VCA Amherst Animal Hospital provides pet boarding services with specific pick up hours on Sundays.
What types of animals does VCA Amherst Animal Hospital care for?
They care for cats, dogs, aviaries, exotics, pocket pets, rabbits, and reptiles.
Is VCA Amherst Animal Hospital accredited or affiliated with any associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA) and has Fear Free℠ Certified Professionals to reduce pet anxiety.
What payment methods are accepted at VCA Amherst Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What veterinary services are available at VCA Amherst Animal Hospital?
Services include advanced dental care, allergy treatment, cardiology, chemotherapy, diabetes care, digital radiology, surgery, pet boarding, vaccinations, microchipping, physical exams, and more.
Where is VCA Amherst Animal Hospital located?
The hospital is located at 2330 Amherst Ave, Butte, MT 59701, USA.
Are there nearby places to visit before or after a visit to VCA Amherst Animal Hospital?
Yes, nearby places include Oasis Casino & Restaurant and Zobaney's American Restaurant where you can enjoy a meal, and Red Leaf Spa for relaxation.
Can visitors to VCA Amherst Animal Hospital find accommodation nearby?
Yes, Fairfield Inn & Suites by Marriott Butte is close by and offers comfortable lodging options.
Are there other veterinary services near VCA Amherst Animal Hospital?
Yes, nearby veterinarians include Amherst Animal Hospital and Patricia M Danks DVM, providing additional veterinary care options.