Best Buy

4.0
2645 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2450 King Ave W, Billings, MT
59102, United States

Hours

Reviews

4.0
2,645 reviews
5 stars
1,311
4 stars
672
3 stars
327
2 stars
120
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and lack of assistance.

Product Availability

Customers noted that while the store often has a good selection of products, there were instances of items being out of stock or not matching online inventory.

Delivery Issues

Numerous complaints were made regarding delivery problems, including missed appointments and poor communication about delivery status.

Knowledgeable Staff

Several reviews highlighted the knowledge and expertise of staff members, particularly in assisting with technical questions and product recommendations.

Store Cleanliness

The store was generally described as clean and organized, contributing positively to the shopping experience.
  • HH
    HikewithSierra
    Nov 10, 2025
    5.0
    Great customer service from Brian today! Very knowledgeable and helpful 👌
  • LE
    Leif Engler
    Nov 10, 2025
    5.0
    Staff is very helpful.
  • AO
    Allan Overcast
    Nov 10, 2025
    4.0
    Good clean store with helpful employees for the most part. Was told no we don't have that, then I talked to a manager who showed me what they had. They need to better learn what the phrase "I don't know, let me check" means, then look, search and satisfythe custom better. Other than that it was a good visit.
  • CN
    Claudia Nace
    Nov 3, 2025
    5.0
    Went in to get parts for my computer. Not knowing what I needed Christian Roscoe helped with the parts. Wrong parts but not his fault as what I explained I needed, he responded. Was very simple fix but I did not know that. He was helpful and good personality, as a good salesman should be. Did not try to rush me and asked to help me. Usually have to go find someone to help.
  • BW
    Brenda Warren
    Nov 2, 2025
    5.0
    Very helpful. Wish the clearance laptops, notepad were priced.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Billings, MT?

You can shop TVs, computers, appliances, and more at Best Buy in Billings.

What are the operating hours for Best Buy in Billings?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.