Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and lack of assistance.
Product Availability
Customers noted that while the store often has a good selection of products, there were instances of items being out of stock or not matching online inventory.
Delivery Issues
Numerous complaints were made regarding delivery problems, including missed appointments and poor communication about delivery status.
Knowledgeable Staff
Several reviews highlighted the knowledge and expertise of staff members, particularly in assisting with technical questions and product recommendations.
Store Cleanliness
The store was generally described as clean and organized, contributing positively to the shopping experience.
HH
HikewithSierra
Nov 10, 2025
5.0
Great customer service from Brian today! Very knowledgeable and helpful 👌
LE
Leif Engler
Nov 10, 2025
5.0
Staff is very helpful.
AO
Allan Overcast
Nov 10, 2025
4.0
Good clean store with helpful employees for the most part. Was told no we don't have that, then I talked to a manager who showed me what they had. They need to better learn what the phrase "I don't know, let me check" means, then look, search and satisfythe custom better. Other than that it was a good visit.
CN
Claudia Nace
Nov 3, 2025
5.0
Went in to get parts for my computer. Not knowing what I needed Christian Roscoe helped with the parts. Wrong parts but not his fault as what I explained I needed, he responded. Was very simple fix but I did not know that. He was helpful and good personality, as a good salesman should be. Did not try to rush me and asked to help me. Usually have to go find someone to help.
BW
Brenda Warren
Nov 2, 2025
5.0
Very helpful. Wish the clearance laptops, notepad were priced.