Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and unhelpful employees.
Product Availability
Many customers expressed frustration with low stock levels and out-of-stock items, making it difficult to find what they needed.
Repair Services
Several reviews highlighted issues with repair services, including missed appointments and lack of parts, leading to customer dissatisfaction.
Store Condition
Customers noted the store's physical condition as worn and outdated, with some questioning the overall viability of the business.
Positive Experiences
Despite negative feedback, there were numerous positive comments about specific employees and overall shopping experiences.
KF
Karmen Forest
3 days ago
1.0
They sold my momma a broken tv. They pray on senior citizens and refuse to help after getting that sale. I wouldn't shop here and we will not be going back.
AA
Angela Adams
5 days ago
5.0
Wonderful experience! I got the Lenova 2 in one. Unfortunately, I got a new phone (not there) and have been trying to get everything on it straight, so I haven't even powered up my new PC. But I'm excited about all of the features and that it's small. The employees were great, and well informed!
MM
Michelle
Nov 15, 2025
1.0
I purchased a dryer I store on Nov 2nd. The dryer was to be delivered on Nov 12th. The delivery person arrived with the wrong cord for the dryer. We were told that the salesman ordered the wrong cord. The delivery was rescheduled for Friday from 6a-7p. I called several times to confirm delivery and reassured it would be delivered. No one showed up. The lack of concern from Best Buy has been been very frustrating. I paid for a product along with delivery and keep getting the runaround with now a delivery of the 20th. I requested to pickup the product and now told that it is no longer available until the 20th…..a product that I purchased on the 2nd was sold to someone else! This is the worst experience ever! Best Buy how could you?????
EM
Evans Mcbride
Oct 31, 2025
4.0
A great place to shop for electronic. Give them a visit soon.
DG
Deborah Gilbert
Oct 29, 2025
3.0
Staff was helpful product in stock but be careful at the register. They were talking about a gift card and needed an id to finish ringing up my fire stick I got a notification from my credit monitoring services moments later of a hard inquiry on my credit.
What products can I shop for at Best Buy in Tupelo?
You can shop TVs, computers, appliances, cameras, home theater equipment, music stores, and video games at Best Buy Tupelo.
What are the operating hours for Best Buy Tupelo?
Best Buy Tupelo is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Tupelo offer in-store pickup services?
Yes, Best Buy Tupelo offers same day in-store pickup service for your convenience.
Is repair service available at Best Buy Tupelo?
Yes, Best Buy Tupelo provides expert repair services through Geek Squad support.
Can I pay with debit cards at Best Buy Tupelo?
Yes, Best Buy Tupelo accepts debit card payments along with other payment options, but cash only is not required.
Does Best Buy Tupelo provide electronics recycling services?
Yes, Best Buy Tupelo offers electronics recycling for customers to dispose of their old devices responsibly.
Are appointments required to shop at Best Buy Tupelo?
No, appointments are not required to shop at Best Buy Tupelo; you can visit anytime during business hours.
What nearby dining options are available around Best Buy Tupelo?
Near Best Buy Tupelo, you can enjoy meals at Cantina Del Sol, Namaste Tupelo restaurant and bar, Chili's Grill & Bar, Crossroads Ribshack, and Tupelo Ribshack.
Are there any nearby stores for furniture or home decor near Best Buy Tupelo?
Yes, near Best Buy Tupelo you will find the Ashley Store and Ashley furniture store offering home decor and furniture products, as well as Acceptance Now furniture store.
What are some local points of interest near Best Buy Tupelo that customers might visit?
Customers can visit 'Tupelo, Mississippi - Birth Place of Elvis' landmark and historical building, as well as enjoy shopping at Shoe Country Warehouse and Flower Shack Boutique nearby.