Mixed reviews on customer service; some employees are praised for their knowledge and helpfulness, while others are criticized for being inattentive or unhelpful.
Product Availability
Frequent complaints about low stock and unavailability of items, leading to customer frustration.
Delivery Issues
Numerous reports of problems with delivery services, including missed appointments and incorrect items being delivered.
Store Condition
Concerns about the physical condition of the store, with some customers noting it feels outdated and poorly maintained.
Positive Experiences
Despite the negatives, several customers reported positive experiences with specific employees who provided excellent service.
ND
Nikki Dobbins
Jan 1, 2026
5.0
Staff was friendly and super knowledgeable and very helpful. Buck took care of answering all my questions and helped me pick out the perfect computer.
JJ
Jay Jay
Dec 22, 2025
3.0
I’d be much more satisfied if they would actually put the open-box items in the cases to where you can see what the product is and the price. It looks like The Hulk himself has been locked in them cases and destroyed them in a desperate attempt to escape.
ZH
Zachary Heironimus
Dec 21, 2025
1.0
Says your online order will be ready in an hour. Says item is in stock. Can't get ahold of a store employee, only a call center. False advertising by big corporations is absurd. Ready in one hour, but they will take days. You could go in a purchase and walk out with item instantly. If you make a purchase online you are treated poorly
SW
Sue Wolf
Dec 19, 2025
5.0
My husband Andy and I were in the TV department looking at kinds of TV's. A wonderful young man, Collin helped us. He was knowledgeable, polite, kind and took excellent care of us. We left empty handed, but will be back in a few days to buy a TV from Collin. He is a fine young man.
AA
Austin Adams
Dec 16, 2025
5.0
I was looking for a Wi-Fi-enabled USB adapter, and Collin was very knowledgeable about which would work best for me during the short lunch break I had from work.
What products can I shop for at Best Buy in Tupelo?
You can shop TVs, computers, appliances, cameras, home theater equipment, music stores, and video games at Best Buy Tupelo.
What are the operating hours for Best Buy Tupelo?
Best Buy Tupelo is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Tupelo offer in-store pickup services?
Yes, Best Buy Tupelo offers same day in-store pickup service for your convenience.
Is repair service available at Best Buy Tupelo?
Yes, Best Buy Tupelo provides expert repair services through Geek Squad support.
Can I pay with debit cards at Best Buy Tupelo?
Yes, Best Buy Tupelo accepts debit card payments along with other payment options, but cash only is not required.
Does Best Buy Tupelo provide electronics recycling services?
Yes, Best Buy Tupelo offers electronics recycling for customers to dispose of their old devices responsibly.
Are appointments required to shop at Best Buy Tupelo?
No, appointments are not required to shop at Best Buy Tupelo; you can visit anytime during business hours.
What nearby dining options are available around Best Buy Tupelo?
Near Best Buy Tupelo, you can enjoy meals at Cantina Del Sol, Namaste Tupelo restaurant and bar, Chili's Grill & Bar, Crossroads Ribshack, and Tupelo Ribshack.
Are there any nearby stores for furniture or home decor near Best Buy Tupelo?
Yes, near Best Buy Tupelo you will find the Ashley Store and Ashley furniture store offering home decor and furniture products, as well as Acceptance Now furniture store.
What are some local points of interest near Best Buy Tupelo that customers might visit?
Customers can visit 'Tupelo, Mississippi - Birth Place of Elvis' landmark and historical building, as well as enjoy shopping at Shoe Country Warehouse and Flower Shack Boutique nearby.