Geek Squad

3.1
29 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
304 Market Plz, Southaven, MS
38671, United States

Hours

Reviews

3.1
29 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
1
1 star
12
  • SS
    Sam
    May 30, 2024
    1.0
    They stole from me and tried to SCAM me. My pc would not boot and i did not have time to deal with it. So i had my girlfriend just take it to them. After they had my PC for 2 business days they give us a call and tell us the GPU is messed up and if i gave them $300 they could fix it. (on top of the $190 i already gave them) I stated that the part was under warranty and i could just pick it up and RMA it for another. And then out of no where they say “well there could be an issue with the ram too”. When right before they tell me it’s just $300 and i can have it fixed… Lol i get there and now all of a sudden it’s not the GPU anymore and they say the CPU is fried from too much thermal paste ??? which isn’t possible btw. lol. At this point it seems fishy so i just get the PC and check it out myself. I start to put it back together and realize they KEPT MY POWER SUPPLY CABLE AND THE MOUNTING BRACKET FOR MY COOLER FANS……. I finally get it back together and the CPU was not fried and it booted right up after i reseated everything. So not only did geek squad southaven lie and say my CPU was fried they also stole important parts from me. I wonder how many people just cough up the money for parts they say are messed up when they aren’t really messed up. This is 100% a scam they run regularly where they just get the okie dokie and steal peoples working parts and money.
  • VV
    voshe734
    Jul 12, 2023
    1.0
    I was 2nd in a line of maybe 3 customers at geek squad counter in Southaven MS BestBuy on Sunday morning just after 11am. when they open for business. The woman behind counter listening to the first customer in line looked up at the two of us still waiting in line and yelled that she was busy all day and didn't have time to for us.
  • SA
    S J (Allaboutme#)
    Oct 2, 2022
    5.0
    Great service.
  • AP
    Allen Phillips
    Sep 18, 2021
    1.0
    July 24 to now I'm still disappointed, I've wasted over 11 hours driving back and forth, wish I never bought the service plan

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Southaven offer?

Geek Squad at Best Buy offers tech repair, setup, and support services including computer, cell phone, appliance, and television repairs as well as data recovery and computer support.

Where is Geek Squad in Southaven located?

Geek Squad in Southaven is located at 304 Market Plz, Southaven, MS 38671, United States.