Mixed reviews on customer service; some employees were praised for being helpful and knowledgeable, while others were criticized for being rude or unresponsive.
Staffing Issues
Many customers noted a lack of staff availability and urgency, leading to long wait times and unassisted shopping experiences.
Product Availability
Customers reported a decent selection of products, but some experienced issues with items being out of stock or not available as advertised.
Store Environment
The store was described as clean and well-stocked by some, but others noted disorganization and empty shelves, suggesting a need for better inventory management.
Checkout Experience
Several customers expressed frustration with the checkout process, citing closed registers and long waits.
ST
Sean Talada
1 day ago
2.0
Small store not a lot in it.
JP
Jason Photos by JAYE Porter
Nov 10, 2025
3.0
I rarely get any customer service. I once said I was interested in laptops but not buying that day, and the saleslady didn't try to talk me into anything.
LC
latoya cooper
Oct 30, 2025
5.0
Everyone is very nice and pleasant!!! Very knowledgeable about all stock!!!
PS
Patrick Smitherman
Oct 24, 2025
5.0
Bought a gaming computer from this location about 10 Months ago, the person I was dealing with had a lot of great information. I’m well pleased with the unit . Thanks
EQ
Ebony Queen
Oct 24, 2025
5.0
I want to give a shout out to a very benevolent, patient, and professional, young lady that works at this location by the name of Carrington. My laptop went out last minute. I had classes that night, and I didn’t know what to do. I went into this Best Buy and this young lady was patient with me. She even looked at what I needed off of my phone and found exactly that. I appreciate you, you are what customer service is all about. Thank You
What products can I find at Best Buy in Southaven, MS?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Southaven.
What are the store hours for Best Buy in Southaven?
Best Buy Southaven is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Southaven offer curbside pickup?
No, Best Buy Southaven does not currently offer curbside pickup but does have in-store shopping and same-day pickup.
Can I get my electronics repaired at Best Buy Southaven?
Yes, Best Buy Southaven provides Geek Squad repair services in-store for electronics and computer repairs.
What payment methods are accepted at Best Buy Southaven?
Best Buy Southaven accepts debit cards, checks, and does not require cash-only payments.
Where is Best Buy Southaven located?
Best Buy Southaven is located at 304 Market Plz, Southaven, MS 38671, United States.
What nearby accommodations are available when visiting Best Buy Southaven?
Nearby hotels include Holiday Inn Express & Suites Southaven Central - Memphis and Residence Inn by Marriott Memphis Southaven, which are convenient for visitors.
Where can I get quick food options near Best Buy Southaven?
Nearby food options include Firehouse Subs and Swanky's Taco Shop, great for a quick meal before or after your shopping trip.
Are there other electronics and repair services near Best Buy Southaven?
Yes, Geek Squad offers IT services and repairs nearby, and Batteries Plus Bulbs provides mobile phone accessories and lighting products.
Does Best Buy Southaven recycle electronics?
Yes, Best Buy Southaven offers an electronics recycling service.