Business Details
2152 Jackson Ave W, Oxford, MS
38655, United States
Certified by Verizon • Feb 22, 2026
(662) 688-0110
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/oxford-ms
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2152 Jackson Ave W. in Oxford, MS 38655
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.1
232 reviews
5 stars
166
4 stars
14
3 stars
9
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Mixed Experiences
While some reviews highlighted excellent service, others reported rude or unhelpful interactions, particularly with management.
Sales Pressure
Several customers noted high-pressure sales tactics, which made them uncomfortable during their visits.
Technical Knowledge
There were mixed reviews regarding the staff's technical knowledge, with some customers feeling that employees were not adequately informed about products and services.
Store Environment
The store environment received mixed feedback, with some customers appreciating the atmosphere while others noted issues with staffing and service efficiency.
- DBDanny BriscoeJan 12, 20265.0Stephen McIntosh was super helpful for the entire process of upgrading my phone and my son’s phone (he was upgrading too). He helped make everything smooth and easy.
- JHJay HerveyDec 24, 20255.0First time getting my own phone and line. Helped a whole lot and walked me through the entire process. Love my new iPhone 17 pro!
- PGPaul GholsonDec 18, 20255.0Smooth transaction
- LFLetrecia FlowersDec 12, 20255.0On Sunday December 7th 2025 my phone ( SIM CARD) stopped working. I went all day without a phone. That evening I headed to the Verizon Authorized Store in Oxford, MS to see what and why my ( SIM CARD ) went out. I have been a Verizon customer for 5yrs plus but for 3 years I’ve been on my own line paying $121 @ month. When I say Sharon Jones Anderson went above and beyond to help me not just with my ( SIM CARD) but she got my bill lowered as well!! I am so thankful for her!! She really takes care of her customers!!! If you have any questions or concerns about your phone or phone service she is the PLUG!!!
- LBLogan BrowerDec 5, 20251.0I went and tried to open my own phone plan with me and my husband moving from 2 other Verizon accounts under my name. The girl creating the account messed up the number transfer so that I have an account with just his number and phone. Verizon opened a ticket number and said come back Monday. Now I don’t have a phone that works. I bundled home internet and was told I would only have to plug it in when I get home. Not working. Went ahead and canceled my old internet. Now I don’t have internet either. Waste of breath
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Certified February 22, 2026Yext Knowledge Graph
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