Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2152 Jackson Ave W. in Oxford, MS 38655
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
213 reviews
5 stars
152
4 stars
14
3 stars
9
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Staff Professionalism
Several customers highlighted the professionalism and friendliness of staff members, particularly in helping with phone upgrades and technical issues.
Sales Pressure
Many customers reported high-pressure sales tactics, with some feeling uncomfortable due to aggressive upselling of accessories.
Technical Knowledge
While some staff were noted for their expertise, others were described as lacking knowledge about products and services.
Store Experience
Customers had varied experiences in-store, with some enjoying a welcoming atmosphere while others felt ignored or unacknowledged.
- TSTori Smith6 days ago5.0The staff was very helpful!
- YZYu ZhaoNov 12, 20255.0The young man named Huston was very helpful. I was satisfied with his service.
- SFSealette Rogers- FoxOct 28, 20255.0Very professional staff
- JGJon GebhardtSep 24, 20255.0Everyone there was incredible. Couldn’t be more happy with the service.
- KBKylon BibbsAug 12, 20251.0The worst phone service provider I have ever had and It’s been my only cell service. So glad I finally made the transition to C-spire. The way they third -party everything out and you CANT even activate your phone in house anymore… and terrible customer service got hung up on four times in regarding my problem. Good riddance.
Frequently Asked Questions About Verizon
What are the store hours for Verizon at Oxford, MS?
The Verizon store in Oxford, MS is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Oxford, Mississippi?
The store is located at 2152 Jackson Ave W, Oxford, MS 38655.
What brands and products does Russell Cellular in Oxford offer?
They offer brands such as Verizon, Samsung, Google, Apple, Motorola, and LG, with products including smartphones, tablets, smartwatches, accessories, and prepaid plans.
Does the Oxford Verizon store offer in-store pickup or curbside pickup services?
Yes, the store provides in-store pickup and curbside pickup services.
What payment methods are accepted at Russell Cellular in Oxford?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Oxford Verizon store?
You can call their main phone number at +1 662-688-0110 or email oxford.ms@russellcellular.com.
Are there any accessible features at the Verizon Oxford store?
Yes, the store has a wheelchair accessible entrance.
Which nearby dining options are available around the Verizon store in Oxford?
Nearby restaurants include IHOP for breakfast and brunch, Bim Bam Burgers and Wings for American-style burgers, and Jimmy John's sandwich shop for fast food.
What nearby fitness or activity centers are close to Russell Cellular in Oxford?
Ole Miss Brazilian Jiu Jitsu, a martial arts club offering sports and fitness instruction, is nearby for those interested in active life activities.
Which shopping centers and stores are located near the Verizon store at Oxford?
Customers can visit nearby shopping locations such as Goose Creek Mall, Your Extra Closet for storage needs, Austin’s Shoes, and Payless ShoeSource for shoes, as well as Walmart for retail and pharmacy services.