Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,535 reviews
5 stars
836
4 stars
379
3 stars
160
2 stars
48
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported long wait times and unresponsive employees.
Product Availability
Customers expressed frustration with inventory issues, including items being out of stock or not matching online availability.
Store Experience
Many reviews highlighted a clean store environment and a good selection of products, but some noted a lack of staff to assist customers.
Online Orders
Several customers had positive experiences with online ordering and pickup, but there were complaints about issues with order fulfillment and returns.
Staff Knowledge
While some customers found staff knowledgeable and helpful, others reported a lack of expertise and dismissive attitudes from employees.
- MAMark AylesworthNov 13, 20251.0This place is a joke. I needed help to resolve an issue with a smart tv. Nobody in the store knew anything about the issue, but they all said one of the Geek Squad guys named Leroy did. He told me that what I was looking for wouldn’t work(turns out it was exactly what I needed) and sold me something else. That product caused my tv to stop working entirely in every way and now it’s a giant paperweight. The icing on the cake is that they want me to pay $130 for them to come to my house to diagnose the problem. The problem that their “expert” caused. You can’t get them on the phone. And you can’t get the foreigner at the call center to transfer you to the store or tech support. Just the same people that don’t speak English well, asking the same dumb questions. They transfer you to another person who does the same thing. Never again. Also while ringing me up I got signed up for some membership that they didn’t even tell me about.
- AAAhmed AlwainaniNov 6, 20254.0I like it
- EMEvans McbrideNov 1, 20255.0I found everything I was looking for. The staff was very helpful and friendly. Thank you very much.
- KSKourtney SumpterOct 28, 20255.0Chase helped me pick out this laptop I'm typing this review on!
- MMMichael MooreOct 16, 20254.0Well, I had a new computer that was stuck on Microsoft. Josh, in the Geek Squad, fixed it perfectly. I'm very happy now!
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Madison, MS?
Best Buy in Madison, MS is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Madison, MS?
Best Buy is located at 175 Grandview Blvd, Ste 300, Madison, MS 39110, USA.
Does Best Buy offer curbside pickup at this location?
Yes, Best Buy Madison offers curbside pickup service for customer convenience.
Can I get repair services for my electronics at Best Buy Madison?
Yes, Best Buy Madison provides repair services through Geek Squad support available at the store.
What kind of products can I buy at Best Buy Madison?
You can shop for TVs, computers, appliances, cameras, phones, home electronics, and more at Best Buy Madison.
Does Best Buy Madison accept debit cards and checks for payment?
Yes, Best Buy Madison accepts payments via debit cards and checks; cash-only is not required.
Are appointments required for shopping or services at Best Buy Madison?
No, appointments are not required for in-store shopping or services at Best Buy Madison.
What entertainment options are near Best Buy Madison?
Nearby entertainment venues include Inder, a concert and comedy club, and Malco Grandview Cinema & IMAX for movies and theater.
Where can I grab a bite to eat near Best Buy Madison?
You can enjoy meals at nearby places like Subway, Firehouse Subs, and Baskin-Robbins located close to Best Buy Madison.
What other shopping options are available near Best Buy Madison?
Near Best Buy Madison, you can visit stores like Marshalls for clothing, Michaels for crafts, HomeGoods for home items, and Ulta Beauty for cosmetics.