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Best Buy

4.2
(1558 reviews)

Business Details

175 Grandview Blvd, Madison, MS
39110, United States
(601) 607-1503

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
175 Grandview Blvd, Madison, MS
39110, United States

Hours

Reviews

4.2
1,558 reviews
5 stars
847
4 stars
384
3 stars
162
2 stars
49
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report rude or unhelpful interactions.

Inventory Issues

Several customers noted problems with inventory accuracy, including items being out of stock or not available as advertised.

Long Wait Times

Many reviews mention long wait times for assistance and checkout, indicating a need for more staff during busy periods.

Positive Experiences

Despite the issues, there are numerous positive experiences highlighted, particularly regarding specific employees who provided excellent service.
  • KG
    Karl Gore
    Feb 19, 2026
    4.0
    Ordered something online and there was a problem when we got the package home, I contacted management (Cody) and he rectified the situation to my satisfaction. Glad to know they strive for customer satisfaction.
  • JC
    Janice Conn
    Feb 19, 2026
    4.0
    Everything was good until time to checkout and only one person checking out
  • SG
    Sherron Green
    Feb 10, 2026
    5.0
    Geek Squad employees are always nice and professional.
  • MS
    Marc Shelton
    Feb 6, 2026
    1.0
    The young man working the service desk for online pickups at 1PM on 2/06/26 could really use some training on how to be courteous to his customers (aka- the reason he has a job). Being rude to the customer from the moment they are approached until the transaction is completed should not be something tolerated in an employee.
  • FR
    Frencheska Robinson
    Jan 31, 2026
    1.0
    I made a same day pickup order. Hours had past, and order was still not ready. The customer service rep was rude, offered no solutions, and at one point just stared at me. Is this how this location treats their customers? I recommend going to the other location. They are much more courteous and helpful.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Madison, MS?

Best Buy in Madison, MS is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy located in Madison, MS?

Best Buy is located at 175 Grandview Blvd, Ste 300, Madison, MS 39110, USA.

Brand Certified Facts from Best Buy

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Certified February 22, 2026Yext Knowledge Graph
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