Visit our store at Laurel for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and unhelpful responses.
Staff Knowledge
Several reviews indicated that staff members lacked knowledge about products and services, leading to customer frustration.
Store Experience
Customers appreciated the cleanliness and atmosphere of the store, but many complained about long wait times and inadequate staffing.
Pricing Issues
Many customers found Verizon's pricing to be high and expressed dissatisfaction with perceived false advertising regarding plans.
DH
Deon Hall
Jan 28, 2026
5.0
Experience was good
AT
Alberto Toranzo
Dec 17, 2025
5.0
Buena atencion
RN
Ro Nicholson
Jul 27, 2022
1.0
Didn't even try to listen to even see what we were calling for
SP
Shannon Pate
Jul 24, 2019
5.0
I will drive out of my way to go to this Verizon store the employees go above and beyond
The Verizon store in Laurel is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products does Verizon Laurel offer?
Verizon Laurel offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide business cell phones, mobile hotspots, tablets, and laptops.
Can I pick up my online order at the Verizon Laurel store?
Yes, you can order online and pick up your purchase in store. Verizon also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Laurel offer appointment scheduling?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient shopping experience.
What types of payment does Verizon Laurel accept?
Verizon Laurel accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
Is free Wi-Fi available at Verizon Laurel?
Yes, Verizon Laurel offers free Wi-Fi for customers in the store.
What mobile and internet services are available at Verizon Laurel?
The store offers mobile plans, wireless internet plans, and voice plans that suit personal or business needs.
What are some nearby places I can visit before or after shopping at Verizon Laurel?
Nearby places include Dairy Queen Grill & Chill for a quick meal, Raising Cane's for chicken, and Walmart Business Center for additional shopping needs. You can also visit the Laurel Seventh-Day Adventist Church or The Hill Community Church for religious services.
Are there any nearby car rental agencies close to Verizon Laurel?
Yes, Enterprise Rent-A-Car is nearby, making it convenient if you need to rent a vehicle while visiting Verizon or in the area.
How can nearby businesses like Northern Starr Tattoo Co. or Stacy Gamble Kitchens be helpful when visiting Verizon Laurel?
While visiting Verizon Laurel, you can also explore nearby businesses like Northern Starr Tattoo Co. for tattoo services and Stacy Gamble Kitchens, a Re/Max realtor, in case you're interested in real estate services in the area.
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