Verizon

4.0
367 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Hattiesburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6123 U S Highway 98, Hattiesburg, MS
39402, United States

Hours

Reviews

4.0
255 reviews
5 stars
165
4 stars
24
3 stars
12
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members like Akil and Brittany received high praise for their helpfulness, others were criticized for being rude or unhelpful.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided good assistance, but there were also reports of staff lacking training or being uninformed.

Store Experience

Customers expressed frustration with long wait times and inconsistent service, with some locations being described as better than others.

Product Issues

There were multiple complaints regarding issues with product availability, billing discrepancies, and trade-in processes, leading to dissatisfaction among customers.
  • AM
    Allen Meadows
    Dec 31, 2025
    5.0
    Staff was very helpful to my wife. Removed all the viruses on her phone in just a few minutes.
  • JM
    Jason Mills
    Dec 30, 2025
    1.0
    They have poor customer service in this store
  • SM
    Simon marshall
    Dec 25, 2025
    1.0
    I have never experienced a great time in these stores, unfortunately
  • JB
    Jason Brown
    Dec 14, 2025
    1.0
    On Dec 14 2025, My daughter and I visited the store and had to ask for help. They sit around as if they are to important to help us. Customer service was awful. The two young guys when you walk in, were very unprofessional. We went to AT&T and was taken care of….
  • LW
    Liz Walker
    Nov 17, 2025
    5.0
    Absolutely awesome staff. I made an appointment, they took me early, fixed my issue. Thanks Verizon!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Hattiesburg?

The Verizon store in Hattiesburg is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Hattiesburg?

The Verizon store is located at 6123 U S Highway 98, Hattiesburg, MS 39402.