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Verizon

4.0
(370 reviews)

Business Details

(601) 264-0123

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Hattiesburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6123 U S Highway 98, Hattiesburg, MS
39402, United States

Hours

Reviews

4.0
370 reviews
5 stars
244
4 stars
30
3 stars
18
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members like Akil and Brittany received high praise for their helpfulness, others were criticized for being rude or unhelpful.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff being uninformed or unhelpful.

Store Experience

Customers reported a range of experiences, from quick and efficient service to long wait times and unprofessional behavior from some employees.

Product Availability

There were complaints about the availability of products and issues with pricing transparency, leading to customer dissatisfaction.

Network Issues

Multiple reviews mentioned inconsistent service and connectivity problems, suggesting dissatisfaction with Verizon's network reliability.
  • AM
    Allen Meadows
    Dec 31, 2025
    5.0
    Staff was very helpful to my wife. Removed all the viruses on her phone in just a few minutes.
  • JM
    Jason Mills
    Dec 30, 2025
    1.0
    They have poor customer service in this store
  • SM
    Simon marshall
    Dec 25, 2025
    1.0
    I have never experienced a great time in these stores, unfortunately
  • JB
    Jason Brown
    Dec 14, 2025
    1.0
    On Dec 14 2025, My daughter and I visited the store and had to ask for help. They sit around as if they are to important to help us. Customer service was awful. The two young guys when you walk in, were very unprofessional. We went to AT&T and was taken care of….
  • LW
    Liz Walker
    Nov 17, 2025
    5.0
    Absolutely awesome staff. I made an appointment, they took me early, fixed my issue. Thanks Verizon!

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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