Visit our store at Hattiesburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some staff members like Akil and Brittany received high praise for their helpfulness, others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided good assistance, but there were also reports of staff lacking training or being uninformed.
Store Experience
Customers expressed frustration with long wait times and inconsistent service, with some locations being described as better than others.
Product Issues
There were multiple complaints regarding issues with product availability, billing discrepancies, and trade-in processes, leading to dissatisfaction among customers.
AM
Allen Meadows
Dec 31, 2025
5.0
Staff was very helpful to my wife. Removed all the viruses on her phone in just a few minutes.
JM
Jason Mills
Dec 30, 2025
1.0
They have poor customer service in this store
SM
Simon marshall
Dec 25, 2025
1.0
I have never experienced a great time in these stores, unfortunately
JB
Jason Brown
Dec 14, 2025
1.0
On Dec 14 2025, My daughter and I visited the store and had to ask for help. They sit around as if they are to important to help us. Customer service was awful. The two young guys when you walk in, were very unprofessional. We went to AT&T and was taken care of….
LW
Liz Walker
Nov 17, 2025
5.0
Absolutely awesome staff. I made an appointment, they took me early, fixed my issue. Thanks Verizon!
What are the store hours for Verizon in Hattiesburg?
The Verizon store in Hattiesburg is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Hattiesburg?
The Verizon store is located at 6123 U S Highway 98, Hattiesburg, MS 39402.
What brands of smartphones does Verizon carry at this location?
Verizon offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order products online from the Hattiesburg Verizon store?
Yes, you can schedule in-store appointments or place online orders via their website, with options including in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods does Verizon in Hattiesburg accept?
They accept checks, debit cards, and mobile NFC payments, and do not require cash only.
What types of products and services are offered at Verizon Hattiesburg?
They provide mobile plans, wireless internet plans, business cell phones, business mobile hotspots, business tablets, business laptops, and voice plans.
Does the Verizon store in Hattiesburg offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at this Verizon store.
Which other mobile phone stores are located near Verizon in Hattiesburg?
Nearby mobile phone stores include the T-Mobile store and AT&T store, giving you options to compare plans and devices within the same area.
What dining options are available near the Verizon store that customers might enjoy?
Nearby dining spots include Panda Express for quick Chinese food, Mellow Mushroom for pizza, Ikko Japanese Cuisine, Which Wich Superior Sandwiches, Twisted Tenders, Logan's Roadhouse steakhouse, and Firehouse Subs for sandwiches.
Are there other services near the Verizon store that customers might find useful?
Yes, nearby services include Lendmark Financial Services for loans, Eyemart Express and Eye Examiners for eye care, Palm Beach Tan salon, Great Clips barber, and Hattiesburg Family Dental Care.