Verizon

4.0
361 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Hattiesburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6123 U S Highway 98, Hattiesburg, MS
39402, United States

Hours

Reviews

4.0
251 reviews
5 stars
164
4 stars
24
3 stars
12
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific employees like Akil and Brittany for their helpfulness and professionalism, while others reported negative experiences with staff who were rude or unhelpful.

Product Availability

Several reviews mentioned issues with product availability and pricing discrepancies, leading to customer frustration.

Store Experience

Customers had mixed experiences regarding the store environment, with some noting friendly and quick service, while others reported long wait times and unhelpful staff.

Network Issues

Multiple reviews highlighted dissatisfaction with Verizon's network service, citing dead spots and inconsistent coverage.

Management Concerns

Some customers expressed frustration with management decisions and policies that negatively impacted their shopping experience.
  • LW
    Liz Walker
    Nov 17, 2025
    5.0
    Absolutely awesome staff. I made an appointment, they took me early, fixed my issue. Thanks Verizon!
  • NN
    Neworleans840
    Oct 14, 2025
    1.0
    Worst experience ever. Purchased the iPhone 17 over 3 weeks ago. Never received it. Unable to contact store since they do not answer the phone. Went into this store to resolve and was told they can’t help me and I needed to call customer service. On the phone with customer service for 30 minutes who said I needed to file a claim with ups. Ups said they can’t accept claim because verizon doesn’t allow it. Do not buy from this store.
  • MS
    Marcus Scott
    Sep 29, 2025
    4.0
    A wonderful place to buy a phone
  • AB
    Avery Brumfield
    Jul 24, 2025
    5.0
    Went in with my grandfather needing a new IPad, left without an IPad but with all the information we needed to do what was best for us. The integrity of the older African American gentleman that helped us turned our day around after being on a 2 hour wild goose chase! (We failed to ask for a name, but he deserves his props!) He told us exactly what would fix our issue, where to start, and walked us through the process of setting it up at home, saving us potentially hundreds of dollars. Both of us are Verizon account holders, and will be for a long time thanks to this experience! The staff there is incredibly helpful and very kind, highly recommend going to this store when you have tech issues!
  • KD
    Kelly H. Draughn
    Jun 23, 2025
    5.0
    If you need anything and I mean anything Akil at Verizon will hook you up 100%!!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Hattiesburg?

The Verizon store in Hattiesburg is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store located in Hattiesburg?

The Verizon store is located at 6123 U S Highway 98, Hattiesburg, MS 39402.