C Spire

4.2
248 reviews

About

Cell Phone StoreTelephone Company
C Spire is a technology company inspired by its customers. We offer Wireless, Home, and Business Services. C Spire Wireless and Prepaid customers enjoy the latest mobile phones and devices, powered by unlimited plans. Home services include C Spire Fiber Internet with speeds up to 1,000Mbps and C Spire TV, which offers a new way to watch and stream primetime shows, sports, movies, and more. C Spire Business offers solutions to businesses of every size, from small to enterprise. Popular business solutions include Managed IT, C Spire Business Fiber Internet, cloud solutions, business phone systems, and more.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

C Spire
4930 Hardy Street, Hattiesburg, MS
39402, United States

Hours

Reviews

4.2
248 reviews
5 stars
147
4 stars
51
3 stars
18
2 stars
10
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and professional, others were criticized for being unprofessional and unhelpful.

Product Issues

Several customers reported problems with the quality of products, particularly phones, citing issues like dropped calls and poor reception.

Service Speed

Customers expressed frustration with slow service and long wait times, particularly during curbside assistance.

Billing Concerns

There were complaints about unexpected charges and issues with billing practices, leading to dissatisfaction among customers.

Employee Performance

While some employees were highlighted for their exceptional service, others were noted for incompetence and lack of urgency in addressing customer needs.
  • JB
    jonathan burnett
    Oct 24, 2025
    5.0
    This particular CSpire is the 3rd one I had to go to to get the help I actually needed. I would like to personally thank Sky for all her help with my warranty claim. She went above and beyond to make sure I had all the info I needed.
  • KS
    Kami Stansbury
    Sep 20, 2025
    1.0
    Shy was extremely unprofessional. She started by singing to the radio and chomping gum instead of answering questions. She nickle and dimed my elderly mother in anyway she could. She did not respect the fact that elderly people do not understand or use technology like a younger generation does. It’s taken 2 hours to get an upgraded phone and transfer data. This is incompetence on a whole new level.
  • KE
    Kennedy Evins
    Sep 12, 2025
    5.0
    Theresa was so helpful Monday after I broke my phone! Loved her service!!
  • BD
    Billy Duff
    Jul 18, 2025
    2.0
    Their claim of 99.99% uptime for fiber is not accurate. At night they become very spotty and I guess just hopes nobody will notice. This has been going on for a week now. For people who is self employed or relies on a connection 24/7 it's brutal though to have these issues. Very unhappy
  • GE
    Gilbert Emmons
    Dec 12, 2020
    2.0
    This location is limited in many ways

Frequently Asked Questions About C Spire

What types of services does C Spire offer?

C Spire offers wireless, home, and business services including unlimited mobile plans, fiber internet with speeds up to 1,000Mbps, TV streaming, and business IT solutions.

What are the C Spire store hours in Hattiesburg?

The C Spire store in Hattiesburg is open Monday through Saturday from 9:00 AM to 7:00 PM and closed on Sundays and certain holidays.