Business Details
9368 Highway 49, Gulfport, MS
39503, United States
Certified by Verizon • Feb 22, 2026
(228) 213-1002
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/gulfport-ms
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 9368 Hwy 49 in Gulfport, MS 39503
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
310 reviews
5 stars
174
4 stars
47
3 stars
27
2 stars
17
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of knowledge.
Staff Performance
Several reviews highlight specific employees who provided excellent service, but there are also complaints about unprofessional behavior from some staff members.
Billing Issues
Customers express frustration over billing practices, including unexpected charges and difficulties in resolving billing problems.
Store Experience
The store environment receives mixed reviews, with some customers appreciating the quick service while others report chaotic experiences and unhelpful interactions.
- AHAlexis HayesFeb 3, 20265.0Mya was amazing! So helpful! And very patient and informative!!!! We loved her! And will be referring her to everyone!!!
- STShannon TullJan 14, 20261.0I have been a Verizon customers for MANY years....but after this I'm ready to finally switch to another carrier....I would leave no stars if I could...my phone has been out of service due to this outage today for more than 4 hours....I tried going to "my verizon" to report it and get an update..and all I could do was attempt to chat with Verizon...and all the chat kept doing was giving me a number to call...well I can't call thats what I'm trying to report I have no service except texting from my home internet....this isn't directed to any particular store but at Verizon in general...I am absolutely ready to switch now....
- DVDale VelezDec 28, 20255.0Very friendly. Fast and efficient
- DGDebra GableNov 19, 20255.0Vernon was very patient and instructive. Great guy
- FMFrancis MarionDec 18, 20175.0Real helpful
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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