Cricket Wireless Authorized Retailer

Reviews

• LJ

  Lauren J-Rose

  Jan 19, 2026
  1.0
  The staff is very inattentive and does not seek to help the client at all. I was there today in the afternoon at 3:45pm asking for help with a problem with the account that I paid and I had no service on my phone line and the two staffs only knew how to tell me that it was not their problem and that they cannot help me at all because it is not their job. That I should call customer service and I explained to them that customer service does not work and that please help me and they did not want to help me they were just repeating over and over again that I call customer service!!. It's very stressful. I've paid my bill for almost a month and NO ONE in any of the three Cricket offices I've been to knows how to help me. Very bad service. I hope no one else has to go through this. Cricket does not serve as a telephone company. The customer service is terrible!!!. Cricket in Gautier BAD CUSTOMER SERVICE EVER!
• DH

  D.J. Hogue

  Dec 2, 2025
  1.0
  Friendly staff, good prices, but this particular store's GM, named AB, is horrible. Poor professionalism with even worse communication. . . and you're a GM for a cell phone store, your job is selling communication devices, learn to do that "communicating" thing better.
• MM

  Michael Musgrove

  Nov 28, 2025
  5.0
  The girls here are excellent they went way above any customer service l have ever had thank you both so very much
• ED

  Edson Fiesco Guerrero (DgroUriel)

  Dec 5, 2021
  1.0
  The district manager there is unreliable, and doesn't train her new employees properly. She will put you in a manager position without proper pay, and will put you in charge of the register, opening and closing alone on your first week. It would be understandable after 2 weeks or even 4 but right away is rather irresponsible. And Fast Frontier stopped giving commission for everything else but new lines, and accessories. My old manager that quit was making 700-1000 every other week just in commissions, she wasn't happy so she decided to leave. I just started there recently but there was more cons then pros there so I left myself. It was Fast Frontier I quit not cricket wireless.
• NI

  Nora Inthirath

  Dec 3, 2020
  5.0
  Friendly staff and very Professional.

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