Best Buy

Reviews

• BE

  Brittany Ellzey

  Apr 3, 2026
  4.0
  My Wife and I went in to get a bigger tv to replace the one I had just purchased. I told the youngerish - home theatre guy (name starts with an L maybe?) that the $900 tv I just purchased from THAT store the previous day didn’t even come with a power cable to turn it on or anything. He said we sell those if you want your tv to work…. Etc. etc. Just literally gave me every reason not to buy a tv… Laziness - Well we avoided him like the plague after that. Wasn’t hard as he was always hiding places. Reason for 4 ⭐️ Younger gentlemen with a goatee in maybe loss preventions? He took over brought the tv up and got me on my way. The cashier was the sweetest lady and made sure my points got entered and all that. Great experience; after America’s angriest best buy employee went away! Ended up spending over a thousand dollars because of the nice folks up front. I asked for you Mr. Clark but he said you had just gone home. Thanks for helping me the other day with initial TV purchase! Update: Just opened the box from the 65 Inch Sony Bravia 8 OLED TV I just got - (The Bigger one) - came with an LG remote! This is a Sony TV NOT an LG. Now I can’t even get my tv connected to the internet to use the Bravia app to control my tv! Will not be getting a tv from them again! That’s absolute rubbish… Wow
• MM

  Makesha

  Mar 25, 2026
  3.0
  I had a great salesman its a shame the stores policy didnt line up with his ability.
• JT

  Joseph Templeton

  Mar 4, 2026
  4.0
  Normally employees are very nice and knowledgeable.
• VW

  Valerie Willis

  Mar 1, 2026
  3.0
  I like best buy, but not so many associates to help assist customers. My husband and I walked around, until we saw what we were there for, then looked around for assistance. A few people were getting help because they were there before us. So, we waited and waited, until we noticed that no one was trying to assist. We brought our item and headed to checkout. My husband approached the Greek squad area to ask one of them a question, which was helpful.
• JG

  Jonathon geier

  Feb 24, 2026
  1.0
  My wife and son where looking for a phone case that has a clip on the back. My 19 year old son that works for me , and makes a lot of money working for me stuck his finger in the box of the phone case to see if it has the clip. One of the workers got in my son's face saying my son is trying to steal the phone case. My son stated he was not trying to steal anything and the worker came back with I saw you trying to take it.My wife let them know how much she did not appreciate the workers actions. They put all the merchandise back that they where going to purchase and walked out. We do not take things. We are hard working honest people and I will not have anyone accuse my family of being a thief. We spend thousands a year at Best Buy due to We do not like to order online. This will be the last trip that my family ever makes to any Best Buy. We will stick to Amazon.

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